Astera Credit Union
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111 S Waverly Rd, Lansing, MI 48917
111 S Waverly Rd, Lansing, MI 48917
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02/28/2013
Provided by YP.comI have always had a wonderful experience with Astera Credit Union! Their staff is always friendly, knowledgeable & willing to help me with whatever questions I may have. I do most of my banking online now as I now live out of state, but with their shared branching & helpful phone representative I always have access to my funds! I love Astera C.U. & would highly recommend them to everyone I know. My ability to maintain my account with them even though I no longer live in Michigan goes a long way, I didn’t have to go through the inconvenience of opening a new account somewhere else when I moved. They saved me so much time & hassle!
02/28/2013
Provided by YP.com02/27/2013
Provided by YP.com07/13/2011
Provided by YP.comThe worst credit union i have ever be with. I have used them for over 6 years and they weren't even willing to give me a 1000 dollor loan for an emergency fix for my truck, when i make 400 every friday and deposit it all. They do EVERYTHING by mail and never call to verify any information.So if your ever negative they will only send you a letter, wouldn't you prefer to know right away instead of 2 days later? Search other options before going with this "credit union"
I'm sorry for your experience with Astera. Over the past year, we have worked diligently to provide more digital options for our members. Members with home banking can setup alerts to have e-mail notifications immediately sent to them when account balances fall below a set amount or the account has been over drafted. It is also possible to apply for loans, open additional accounts and apply for membership online. With our mobile banking app, mobile website and text-based banking, members have access to account information and the ability to transfer money, locate ATMs and pay bills, all on the go. Finally, if you ever need to contact a staff member we offer various channels of communication from the traditional, visiting or calling the branch, to e-mail questions to [email protected] to our Live Chat service on asteracu.com to Instant Answer service also on asteracu.com
11/22/2009
Provided by YP.comMy daughter used this credit union for years when she worked near there. It helped her build her credit with a good car loan.
More Business Info
- Hours
- Regular Hours
Mon - Tue: Wed: Thu: Fri: Sat - Sun Closed - Extra Phones
Toll free number to reach a representative: 800-323-0048
- Amenities
- Financial Counseling and Planning Services Budgeting Services
- Associations
- Federally insured by NCUA, Equal Housing Lender
- Other Link
- Categories
- Credit Unions, ATM Locations, Financial Services, Loans, Mortgages