Ashley HomeStore
5503 W Saginaw Hwy, Lansing, MI 48917
Reviews
07/07/2021
Provided by YP.comWe purchased living room furniture and after it was delivered, we started finding many defects and within 10 days, via email (with pictures attached) we requested Ashley do something about it. But we kept finding defects and some of the responses from Ashley were not acceptable (defects were not defects, 5 minutes of sitting on it is considered wear and tear on the appearance, etc.) so we requested a return and refund. They have been hostile in this and have said they will in no way take a return. We have not used the furniture as we were anticipating a good customer experience from them. The tags are still on the pieces.
05/26/2021
Provided by YP.comI was very impressed with the customer service provided by Amy Mancuso. She was very knowledgeable and helpful
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Furniture, Room Décor, Rugs, Lighting, Mattresses & Bedding
- Other Links
https://www.ashleyfurniturehomestore.com
https://stores.ashleyfurniture.com/store/us/michigan/lansing/9000109142
- Categories
- Furniture Stores, Mattresses