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Reviews

11/13/2012

Good honest service

My computer crashed and I really needed browser bookmarks off the hard drive. A relative of mine recovered the files by installing the hard drive into his computer and put them on an external drive. Then I could not use a different version of a web browser to open the bookmarks.A man at Chicago Laser took 1/2 hour to help me recover the files- for free. Weeks later I had a different hardware problem, which he helped with, so I bought something just as a thank you. Well worth it. Thanks.

04/02/2012

Excellent Service Overall

Stubbled upon the company by accident. The Rep was very friendly and knowledgeable. I had intentions of getting rid of a laptop and a desktop. He conviced me to let tham try to save the laptop. He was successful and it cost more than half of what I paid for a prior repair at Office Depot. Plus, I had it back in a day and a half!

12/02/2011

Great Service/Courteous People

Had our computer for over 6 years, we do quite a bit with it, so it is truly important to us. We first approached a local shop about a half block away from our home, we wanted to try and keep business in our community,felt like victims of a bait and switch tactic, so we left. Fortunately, we remembered Chicago Laser from years ago. Called Chicago Laser, from the first moment on the phone,dropping off our computer, receiving our consultation,approving the work to be done and picking up our repaired computer, we were treated kindly,respectfully and fairly. We are truly grateful for a decent price, quick service and courtesy. We recommend Chicago Laser.

11/18/2011

Customer Service

I had trouble printing. I called Brother who tried and helped as much as they could and then suggested Chicago Laser as the closest service center to where I live. I called ahead to see if they could help with my particular issue.Ken on the phone was amazing. He took the time to help me over the phone and was actually able to SOLVE my problem!!!! The end results was great but more than that Ken's willingness to TAKE THE TIME to help just over the phone is what impressed me most. Selfless customer service and I'm not even a customer... not yet. I will certainly be considering Chicago Laser for future needs. If Ken takes such good care of you, when you're not their customer, imagine how well you'll be helped if you actually were their customer. Thanks Ken!!!!!!!

11/09/2011

GREAT IN AN EMERGENCY

Chicao Laser & Computer Service is a very reliable company and great in an emergency. Ken, came to our rescue when we were in disparate need to get our computer going for billing for tuition. We were locked out and Ken immediately found our problems and we were up and running in a short period of time. I would not only call Ken in an emergency, but will use their company as our regular computer geeks. Everything was explained thoroughly in layman's terms. I felt that I had learned about about computers after listening to Ken's explanations. I highly recommend this service.

10/25/2011

Please Help.

I am a consultant. I secure my assignments via my email. I was not able to log on to my email this am. After several attempts I called Chicago Laser Computer Service. I took my computer into their facility and this after noon my computer was up and running. Plus that did not charge me an arm and a leg for the repairs. I am more than satisfied. If you have a computer issue, I recommend that you take you computer to Chicago Laser and computer Service. They will treat you right without taking all your money.

06/10/2011

I LOVE Chicago Laser & Computer!!!!!

I LOVE Chicago Laser and Computer!!!!! The staff there are the most helpful, knowlegable, freindly people I have ever met. I have run a small business for the past ten years and have gone to them for all my computer and printing needs. They go above and beyond the call of duty suggestioning ways for me to save money and get the most out of my products. They take the time out of thier busy schedules to explain things to me in layman terms. Chicago Laser & Computer is my FIRSTand ONLY chose EVERYTIME.

06/07/2011

Thanks so much, Guys!

I thought I'd have to leave my computer there for days to have the battery and hard drive replaced, but they did it right then and there, very cheaply, I might add! I will be back with my other computer soon!

04/22/2011

Ken and his Team are the BEST!!!

I have been extremely satisfied with the services and products provided by Chicago Laser & Computer. I do consulting work for schools, doctors offices, disabled individuals and many others and whenever I have a hardware problem, I turn to Ken, Aaron and their staff. Everyone is competent, friendly and highly skilled. Best of all they are prompt and deliver when promised. They can truly be trusted with your hardware and data.

04/21/2011

NO NERDS or GEEKS HERE!!!! REGULAR PEOPLE WHO KNOW THEIR BUSINESS!!!!

Since the mid 1990's Chicago Laser has been helping me with my computer problems and needs for my home-based music printing business and, also, supplying me with reasonably priced pcs/monitors and equipment for my music computer lab at the school where I've been teaching as a 46- years veteran music teacher (retiring this year). Chicago Laser's friendly staff and always-willing-to-help-you-out work ethic is a breath of fresh air in the grouchy, not-willing-to-go-the-extra-mile business communities that are ever-present in this area South of Chicago. Personable and friendly are two words to keep me as Chicago Laser's customer for many years to come. Alan

04/21/2011

NO NERDS or GEEKS HERE!!!! REGULAR PEOPLE WHO KNOW THEIR BUSINESS!!!!

Since the mid 1990's Chicago Laser has been helping me with my computer problems and needs for my home-based music printing business and, also, supplying me with reasonably priced pcs/monitors and equipment for my music computer lab at the school where I've been teaching as a 46- years veteran music teacher (retiring this year). Chicago Laser's friendly staff and always-willing-to-help-you-out work ethic is a breath of fresh air in the grouchy, not-willing-to-go-the-extra-mile business communities that are ever-present in this area South of Chicago. Personable and friendly are two words to keep me as Chicago Laser's customer for many years to come. Alan

03/21/2011

Ready 2 Give up on my Laptop!!!!!!!!!!!

On 3/14/2011 my laptop stop working after a week of searching for a place to get my laptop fixed. A friend of mine told me to bring my laptop to Chicago Laser and Computer Services. I took my laptop in and Aaron Danko fixed my laptop on the spot and even made it faster then it was, all for a small price. THANKS Aaron & Chicago Laser and Computer Service, I will tell all my friends.

02/28/2011

Nice People Wonderful Service

I've had a few unfortunate moments with my laptop. The last time I wanted to throw it away. Without criticism and always eager to share, Aaron (computer technician) fixes and even enhances my computer experience. One afternoon he corrected an error that was obviously my screw up and the cost was sooo minimal...really! They're all just really nice people.

12/28/2010

Chicago Laser & Computer Services

Why would ANYONE buy computer equipment or get technical help from Best Buy when Chicago Laser & Computer Services is right down the street? The people who work in this business are knowledgeable, friendly, and ethical. After Aaron saved the info off by dying computer, he transferred it onto my new computer (purchased at CL & SC). Unbelievably good service for amazingly fair price.

05/26/2010

Reviews

• Sharon from Lansing, Il "I am extremely pleased with the quick, friendly, and honest service." • Dee from Lansing , IL. I come to your store all the time and have been very satisfied with your work. Your service technician (Aaron) fixed my computer and took me in to show me everything that was done. He was extremely helpful." • Chuck from Hammond, IN"Great service. Went above and beyond. Thanks!!" • Steve From Riverdale-Great! Friendly, personal service. Competitive prices. Will absolutely come back. Thank you CLCS

05/24/2010

Thank you CLCS

"Great! Friendly, personal service. Competitive prices. Will absolutely come back. Thank you CLCS"

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