Livvy Nails & Spa

Write a Review952-898-5556

CLOSED NOW - Opens at 10:00am

I went here and got my first set of gel nails in many years and both my daughter and I got mani/pedis. First, I will say that after getting past the initial confusion of what I wanted on my nails (there are a lot more options now than there were 10 years ago), the girl who did my nails did a really good job. Had I just gone there for fake nails it would have been fine.The pedicure was not good, overall completely worthless. I could have done the same or better on my own. The massage was not good. They hardly massaged my daughter at all. I could have just paid for a polish change on both of us because that's basically all we got. And I did not even ask for a spa pedicure so the fact that they did such a horrible job makes it even worse. Three things were very frustrating about this experience:1. I was a new client and had signed up for a "special" which they were aware of but when I went to leave I was charged $30 more than I expected to be charged. The girl said she did a "spa" pedicure (without asking me) but she really did not deliver on that so I felt like this was just charging me for something that I not only did not ask for but that she did not even do. 2., They charged me $5 for my daughter's fingers and toes; she asked for a little flower to be painted on. She is 5 and tiny! Did they not think to ask me if that was OK before doing this? I would have at least had them put an applique on her nails instead of paint some stupid design that I do for her regularly anyway!3. And maybe this should be number one but the massage chairs are not in great condition and unfortunately, the place did not appear to be super clean, especially the brushes that you clean your nails with after they do the acrylic or gel or what not. That is just gross and unhygienic.All in all I expected to pay $50 for the service I received which I had in a text message from them and in the end was charged $80 due to lack of communication on the part of the business. As a result, I will never go back here and cannot recommend anyone else go here unless you are OK with not knowing what you will get and paying more than a service should really cost. I have had MUCH better services for A LOT less money.