Family Leisure

Write a Review952-997-7727

CLOSED NOW - Opens at 10:00am

I would give them -100 if i could. I would say no no no for this store. They have taken money from us 5 months before and promised a delivery in mid of September , a day before delivery they realized that they did not even have the item and its not even available with manufacturer, Might be coming some where from different part of the world bigg ??????? for a inventory manager who looks after the orders and delivery again we were promised to be delivered items on first week of october and when the day came they say no we can't again. We have bought matching bar stools and rest items for the bar and back bar and hutch for it and now its sitting at home. They did a favor and gave us a loner front bar and now its mid of October we were told our back bar and hutch will come in November 6 months from the day after we made a payment and its not certain for November too.....then we were told they they will give us a different set for a better deal and which includes a full set with back bar , hutch , front bar and chairs , went and made extra payment and now they say that you have not purchased chairs it cannot be included. Where is a words of a sales person are,'t they trained to speak what they should or not to bluff customers with exaggeration for the things they can't. When i called again one person't said talk to other and when i talked to other he said i can't do it talk to who ever told you it comes with chairs. I would say think twice before going to that store.......they kept my money for about 5 plus months and did not deliver items what we needed , i had to do my house warming without my bars ..... I would pay a bit more and go to a store with good customer service where they know how to keep the word what they speak to customer.

I would give this company zero stars if I could. Do not buy from them. We purchased some theater chairs from them when delivered we found many things wrong with the chairs ranging from not going down properly when reclining to the headrest being overly stuffed on one side so your head rolls to the other side. When called to return them with in an hour of getting them they kept giving us the run around finally 4 days later they say they will take it back with a 15%restocking fee on something that's broken. I get restocking fees but not on something that's came broken. So please be aware that what you see in the store is not what you may get when delivered.