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Reviews

RB
Rick B.

05/26/2016

Provided by YP.com

I ordered a patio door from this company with a doggy door so that my toy size Yorkshire terrier could access the back yard. I told them I have a Yorkshire terrier and I need a pet door that this size dog can access. The door they installed is a door with a large doggy door which is inaccessible for my Yorkshire terrier, the door opening is too high and my Yorky can't climb through it. The company said they would replace the door. The company said they would be removing the door and didn't finish the installation, (an eyesore now) and installing a new one. I recently received a letter stating that the door they installed is the only pet door size sold by the company and even though I'm not satisfied I need to pay for the door. If this is the case then they should have known the pet door they sale would be too tall for my Yorky to access. I feel my needs have not been met. I requested them to remove this door that has no use for me and return my deposit. They hung up the phone on me.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 337-562-9988

Phone: 337-478-8486

Phone: 337-562-8005

Phone: 337-562-9988

Brands
Andersen, Andersen Windows, Norman, replacement
AKA

Superior Window and Door

Categories
Doors, Frames, & Accessories, Building Materials, Hardware Stores, Home Centers, Home Improvements, Millwork, Shutters, Windows
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