Cosmetic Saver

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I recently took a survey and in the end they offered an mp3 player for the mailing fee. I have done this in the past with out any problems . This time how ever Cosmetic Saver had a claws in the terms and conditions that I had not read..so I tried to contact them to cancel the order BUT CANT I have called several times over the past few days .Emailed and no response. When I call they instruct to leave a message and I do with all of my info and I noticed the site says open 24 hours a day seven days. So now I anticipate then taking $46.31 our of my daughters account because I used her card. Which I will have to compensate for an I do not even where make up and need funds for more important things ! I feel this is a scam