Midas

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CLOSED NOW - Opens at 7:30am

I KNEW MY TIRES WERE IN BAD SHAPE, BUT ON MY WAY TO TAKE MY DAUGHTER TO WORK THIS MORNING MY RIGHT TIRE BLEW OUT ON THE PELLISIPPI PARKWAY! I STARTED TO PRAY AS I STEERED MY CAR TO THE SHOULDER OF THE ROAD. I WAS ABLE TO COAST DOWN TO KINGSTON PIKE, BUT HAD NO IDEA WHAT I WAS GOING TO DO EXCEPT CONTINUE TO PRAY! I SPOTTED A MIDAS SIGN AND TOOK MY CHANCES TO GET ACROSS THE HIGHWAY. AS I ENTERED MIDAS I WAS GREETED BY SHAWN WHO PROVIDED ME WITH GREAT CUSTOMER SERVICE. HE IMMEDIATELY BEGAN TO ASSES THE SITUATION AND FOUND THAT MY TIRES HAD BEEN DISCONTINUED AND THE TIRE IN MY TRUNK DID NOT FIT!! NOW WHAT WAS I GOING TO DO? SHAWN MADE A CALL TO THE OWNER BRAD JONES WHO RESPONDED IN AWAY I NEVER EXPECTED. WITH THE ECONOMY IN THE SHAPE THAT IT IS YOU DON'T EXPECT BUSINESS OWNERS TO PUT THE CUSTOMER BEFORE PROFIT BUT THAT IS JUST WHAT MR. JONES DID! I LEFT MIDAS REASSURED THAT THERE ARE STILL PEOPLE WHO CARE! THANKS TO SHAWN AND THE STAFF AT MIDAS AND A SPECIAL HEARTFELT THANKS TO MR. BRAD JONES! NEEDLESS TO SAY I WILL TELL ALL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE TODAY! I TRULY FELT THE "MIDAS TOUCH"!

I was shocked when I came into this shop. The customer waiting room is nicer than my dentist's office. The manager was real nice and helped me by shuttling me to work while they worked on my car. I tell everyone about them.