Dean Plumbing Heating & Cooling

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I called Dean to come out and diagnose a water leak in my den. The technician came out, checked the leak indicator in the meter (which read no leak,) never turned the water supply to the house off and told me "that's not a plumbing leak" and said the water may be coming from a leak in the roof, so I took him at his word. The leak continued for several days until Stethin Smith came out and recommended that I turn off the water supply to the house as they had seen tiny leaks in copper piping which wouldn't trip the leak indicator. The leak stopped immediately as soon as I turned the supply off, proving it was a plumbing leak after all and I called a different company to perform the repair since I didn't trust Dean to do the work. I called Dean back and asked for a refund of the $100 after hours service call, since the technician didn't properly diagnose the problem. This was a simple mistake and one I felt could be rectified with a refund for the call, but when I called I was denied the refund and basically called a liar as they said the technician did turn the water supply off and also that the technician was denied permission to cut into ceiling to search for leak, which if true, was simply because the technician repeatedly said it wasn't a plumbing issue. I can't think of another company where I've had a less satisfying experience than with Dean Plumbing. I WOULD NOT recommend this company to anyone. If it were possible I would give 0 stars.