Our specialty is customer service. Open from 9-7, seven days a week, with two locations on the Island. A&M Rentals provides FREE customer pick-up shore-to-shore all over Key West. Our vehicles include electric cars, scooters, and bikes which are really kept up to a higher standard.Our specialty is customer service. Open from 9-7, seven days a week, with two locations on the Island. A&M Rentals provides FREE customer pick-up shore-to-shore all over Key West. Our vehicles include electric cars, scooters, and bikes which are really kept up to a higher standard.
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Reviews

LW
Larry W.

12/01/2017

Provided by YP.com

HORRIBLE EXPERIENCE. I AM A CANCER PATIENT WHO IS HANDICAPPED. I GOT TO TAKE A BREAK AND WENT TO KEY WEST. AFTER I DID PAPERWORK AND AFTER ALL WAS DONE, THEY GAVE ME AN ELECTRIC CAR THAT WAS VERY DIFFICULT FOR ME. THE PEDALS WERE VERY HIGH AND IT WAS VERY DIFFICULT FOR ME TO KEEP MY RIGHT LEG THAT HIGH. I ATTEMPTED ANYWAY THINKING MY LEG WOULD EMBRACE THE POSITION. WE WENT ABOUT 8 BLOCKS AND I KNEW THIS WAS GOING TO BE IMPOSSIBLE. WE RETURNED WITHIN 15 MINUTES. AQS WE GOT OUT OF THE ELECTRIC CAR THEY IMMEDIATELY HAD A FAMILY OF 4 IN IT AND THEY WERE GONE BEFORE I COULD CROSS THE STREET TO THE OFFICE. BEBA WHO TELLS PEOPLE HER NAME IS LAURI, REFUSED TO DISCUSS IT WITH ME. I SAID I COULD NOT PHYSICALLY HANDLE THE CAR AND SHE HAD NO COMPASSION AT ALL. SHE SAID TO CAL ANDREW. I HAVE CALLED ANDREW EVERYDAY FOR 2 WEEKS. I HAVE LEFT MY NUMBER TWICE. I HAVE BEEN VERBALLY ATTACKED BY BEBA, TY AND ONE OTHER GUY EVER SINCE. THEY ARE NASTY AND TOTALLY UNCARING ABOUT THEIR CUSTOMERS. THEY WILL LIE AND PREVENT YOU FROM GETTING TO ANDREW OR GETTING A RESOLVE. I HAVE NEVER EXPERIENCED A COMPANY ACTING SO IRRESPONSIBLY. I STRONGLY URGE CLIENTS TO STAY AWAY FROM THEM, ESPECIALLY IF YOU ARE HANDICAPPED AND PHYSICALLY CHALLENGED. SO SAD THAT THEY DO NOT HAVE THE CHARACTER AND DECENCY TO HELP THEIR CUSTOMERS. LW

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Regular Hours
Mon - Sun:
Categories
Tourist Information & Attractions, Places Of Interest
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