NTB-National Tire & Battery

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CLOSED NOW - Opens at 7:30am

Another awesome visit with Jeff Moore and his crew at National Tire & Battery. They were short staffed but they still did another great job getting me in and out as always. Great service and great staff.

when I arrived the manager was having a hissy fit over people not following his instructions and hit his fist on the counter in the front of customers. I was right at the counter and should have listened to my little voice and left then. I was soon waited on and assured they "would get me car right in " to fix a tire that was flat. 2 hours later still no car and no explanation. Then a tow truck driver brings in a Masserati on a flat bed and suddenly he is told his tire can be fixed in 30 minutes. When I asked why his could be fixed so quickly and mine could not, I then hear for the first time that the person who should have been working on my tire had an "emergency". Of course no one bothered to convey any of this info to me at the time. My favorite part was when I service writer calls me "hon" to placate me . After all being a woman I know nothing about cars or how long it takes to fix things.I am then told another 15 minutes to fix tire and "no charge". Alas more than 15 minutes pass and I then ask to taken into the work area to see my car ready, and backed out. I am assured all tires were balanced( yeah right}. the same fool who called me hon know wants to give me a free oil change coupon . Like I who ever go back to a place like that. Ladies if you go there prepared to be patronized and talked down to and be prepared to wait . After all you are just a dumb woman who has no concept about how cars work. To be fair I was apologized to numerous times but only after they realized that I was not as dumb as they assumed I was. post note-to NTB TIRE- just because a woman is in her 60's do not assume she does not know about cars and tires, sometimes that 62 year old woman has had to learn had to R and R (remove and replace) rear wheel drive transmissions. and that same 62 year old woman still changes her on own flat tires on the roadside . Good job NTB you set back womens rights 30 years but that's OK as long as the Man driving the Masserati gets his car quick!