T-Mobile

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DON'T MAKE ANY PURCHASE IN THIS STORE. Salesmen in the shop are not professional, dishonest, and give out wrong/misleading information.



All I wanted to do was to finance an iPhone 6 plus S, but then the salesperson persuaded me to also purchase a case, a screen protector, and also added a JUMP plan. He claimed that all I have to pay for the case and screen protector is $1 plus the sales tax up front (each cost $39.99). I asked him multiple times if the $1 deal is for real and he confirmed. Then he said he will add the JUMP plan for free for 30 days and then deactivate it for me after the trial period is over.



So I got my bill today and realized that I actually financed the case and screen protector (which I never receive a contract and disclosure with). It is indeed $1, but is $1.60 per month for 24 months. In addition, the salesperson never deactivate the JUMP plan for me after 30 days, and T-mobile charges me for that.