Bridal Cakes by Ann and More

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Ann and her staff were a complete joy to work with for my daughters wedding! The cake was at the hall when we arrived and looks absolutely beautiful! Every detail on the cake was exactly what we asked for. The cake was so moist and you could tell is was not a typical bakery cake. For the bottom layer, we did yellow cake with custard filling. The next layer was chocolate with chocolate mousse. The 3rd layer was carrot cake with cream cheese frosting--this was a big hit! The top layer was red velvet with cream cheese frosting. We only received raving review from our guests about the cake. Everyone commented on how moist and flavorful the cake was and asked where we got it from. Ann's shop is not your normal bakery. She puts that extra detail into everything she does! Thank you Ann and your staff for helping to make my daughters day fantastic!

I ordered my wedding cake through ann, I had amazing service throughout the consultation and she knew exactly what I wanted and made sure all the details were worked out right down to the perfect color. The flavors were incredible and extra moist! great job Ann!!

AWFUL experience w/ Ann's bridal cakes. I purchased and paid in full ahead the day of order. My daughter's first bday party on june 11 2011 was totally ruined because of this. I paid $140 for a topsy turvy cake and to start out I asked for a pink candle and Ann said she would call me if she couldnt get one. She never called so i assumed she found one in pink. I called one week before the date of party to change a filling inside the cake and she still didnt mention tht the candle would not be pink. The day i picked it up i got lost finding the place since it is so small and at a not very known area. So i was already running late for my party scheduled to start at 3 pm it was already 2:40 I live about 15/10 mins away. I arrived at Anns bridal cakes and Ann was busy helping someone else so her assistant lady showed me the cake that was inside a big white box and she just quickly opened the flaps so i could peek inside. I did notice there was a slight crack down the bottom tier right where the bow was but it was so tiny i didnt care and didnt think a thing of it. I just wanted to get it back to the party before the guests arrived. The lady walked it to my car by herself and she asked where she could place it. I told her my front seat was open she could put the box there. She placed it on my seat and said bye and walked away. I drove home very cautiously because it was a rather large box and i didnt want to have it slide around. When i got home i opened the box and the ENTIRE two top tiers had sunken into the bottom tier and the tiny crack i had noticed had now turned into a massive crack. The bow was hanging on but was all messed up. I took the cake out of the box and noticed that the entire back of the cake (the side facing the back of the box) was cracked alll over no wonder the top tiers just sunk into the bottom! I immediately called Ann three times and no one answered the phone. They close the store at 4 pm and it was about 3 pm when i called. I finally decided to leave a voicemail and finally about 15 mins later Ann called me back. She gave me the run around about how she cant take responsibility for something that she has no clue what happend between the car ride home to the time i took it out the box. So to me it seems like she was clearly blaming me for what happened. She even said, " I made a dozen of those cakes today and YOURS happens to be the one that collapses?!" what is that supposed to mean? I am not trying to ruin my daughters FIRST bday party lady! I sure as heck do not wish to waste my time trying to argue on the phone either. So since she clearly wouldnt bake me another smaller cake to make up for the bottom tier since supposedly didnt have access to cake (she was at her bakery) then i was not goin to keep talking to her. She told me i could call her the following Tuesday since she is not in on mondays but frankly i never called. She said that perhaps she would give me a store credit but that was all she could do for me OR give me free cupcakes she had in the store but i would have to be there by 4 pm. It was by now 3:40 pm and two of my guests had already arrived. I served the cake the way it was and we did NOT blow candles (which btw was green instead of pink) and the bday pictures of the cake look awful. The taste of the cake itself was not the greatest either. My local bakery offers greater flavor for half the cost. So i will not be calling Ann's bridal for the "store credit" since I do not wish to EVER again purchase from her and her cake flavors are not that great. I got the bottom tier choclate and vanilla with strawberry filling, the middle tier marble w bavarian cream, and the top chocolate w chocolate mousse. To my liking the butter cream frosting was waaay to sweet and the fondant was not what i expected. Customer Service sucks for sure!!! If anyone would like to see pics of this mess message me i would gladly show u the proof