Westport Plaza Pain Management

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CLOSED NOW - Opens atTomorrow 8:00am

you never see anyone but a nurse, they cannot even order your mri or x-rays unless they go through your primary doctor, that is because the Dr that suppose to be overseeing them is an er Dr in Kentucky, This a pill dispensary and that is it. then when you no longer go there they refuse to give you your medical records,

If I could give negative stars, I would. One word for these folks: Horrendous.

I just moved here, and went through a two month process to get into this pain management clinic. I have EDS with the chronic pain complication. After filling out the 45 minute online questionnaire, having 6 years of pain management history faxed over, and speaking to 3 different people who told me that I was accepted as a patient, they stopped returning my calls. After 8 weeks of trying, someone finally picked up the line that they had left me voice-mails from. I am guessing accidentally. They told me that it looks like the doctor who 'HAD' experience with my syndrome had left their practice, and now they didn't feel comfortable taking me on. But they were going to talk amongst themselves and give me a call the next morning. That was 2 weeks ago. No one answers the phone when I call now, and zero phone calls have been returned. This is the most unprofessional operation I have ever been associated with.