Sun Dog Cat Moon LLC

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HIghly recommended! Dr, Roberts is an awesome vet! She has diagnosed issues with my precious baby dog on many occasions that my other vet missed...especially why my baby would not eat - turns out she had bad gum infections which could have eventually killed her if not detected and treated. I never feel rushed - Dr. Roberts takes her time and answers all of my questions and offers valuable solutions.

I cannot recommend Dr. Ruth and her staff highly enough. She genuinely loves the animals she treats, has come to my house to treat my old, anxiety ridden cat and then came back when it was time to put her down. She has cried right along with us over sick pets and has taken the best care of any vet we have ever used. Will never go to anyone else.

Cramped small space, counter is right next to the entrance hard to get in and out of the door if someone else is being helped. Rooms are very small once you are seen. Dr. forgot information to convey, found out later. Will look elsewhere for a vet next time.

What a great place. I took my 10mo puppy in because of a swollen toe and a bad limp. They fit me in last minute despite my never having been there before and the schedule already being full when I called. Dr. Ruth spent a great deal of time with us and answered all of my questions about anything and everything and gave my pup a complete health check, went over diet with me, checked out a bump on her tail that I thought was a bug bite. She suggested cold laser therapy to help the toe (turned out to be broken) and also gave me a prescription for pain and swelling in the toe and a cream to put on the bump on Angel's tail. By the next morning my pup could walk and run on her foot again and the swelling was down considerably. The price for everything was only $122 which was very reasonable. The staff was great the entire time too even though Angel was very hyper and kept barking. It was worth the drive from North Charleston and I recommend this vet to anyone looking for quality care at a reasonable price.

I am still having the worst experience with this business. I had a very sick basset hound and contacted Sun Dog about extensive treatment. I informed them that I would be a monthly client and wanted to find out more about their services. I then spoke with the vet about treatment and felt good about bringing my pet in to see her. No fees or charges were discussed at that time and I totally planned on being a client. Two weeks later a package arrived at my home with a dietary supplement that the vet and I discussed earlier. I NEVER ONCE ASKED FOR THIS or signed anything for it. I ended throwing over half of it out. Long story short, I moved for work and never made it back in.

Months later I received a call that I owed them for the phone consultation and the supplement. I was upset due to the fact that I never asked for the supplement nor was informed of any other fees. The only thing I did was fill out an online information package, never did I sign or ask for anything. After the initial call I was immediately contacted by the worst collection agency ever! I have since then been called at work, in the evening, and on weekends. I have been harassed non stop over a small bill that I could not afford on top of my normal expensive vet fees. There is a right and wrong way to do business and Sun Dog Cat Moon went about this situation the wrong way. If I was informed of the charges I would have hung up the phone right then and there. They knew my situation of doing everything I could to keep a sick animal as comfortable as possible, its unfortunate that they would handle business this way. I wouldn't recommend this business to an enemy, if I had any.