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S2
Smiles 2.

08/08/2015

Provided by YP.com

HORRIBLE! Needed a chase cover for my chimney and he said he would have it within 4 days. No show so I call. He said he would arrive on day 9. No Show again. Came by on day 10 to only removed my chase cover and collar and take it with him. Said he would return same day or next morning. It is now DAY 13 (half a month later) No show, no calls, no cover at all for my chimney!!

J
jax_native

07/31/2012

Provided by YP.com
This business does NOT deserve...

This business does NOT deserve a star at all. They are horrible. You will call them to schedule a chimney inspection and they will talk you into the inspection, carpet cleaning, and whole house cleaning. You will hire them to come on one day, and that morning will do a walk through with you then tell you that they have another job to finish and yours will be started this afternoon and completed the next afternoon. You show up around 3pm to see what's going on only to find out they bumped your AC down 10 DEGREES!! Hello, who's paying for this?!! By 5pm the next day, you call them and wonder WTF is going on. They tell you that they got really behind on the other job and that they are going to work all night on yours. They will be done by NOON the next day. So you are expecting a spit-shined house by then. And you get to the house at 2:30pm only to find that the house isn't near done yet. They won't be done for another 3 hours!! AND when they ARE finally done, and you do a walk-through, the house looks like it hasn't been touched!! The carpets aren't clean, they didn't sweep or mop the floors, none of the door frames were dusted, nor were light fixtures, there are now burn marks on your kitchen floor and other various stains (that won't come up) now on the floors....ugh....they are HORRIBLE HORRIBLE people!!!! And also when you pay them (which you will just to make them go away), they will give you the receipt and ask you to not give your property manager the receipt until after they have done your inspections because THEY HATE HIM!! Are you kidding me?!! This is what he said to me!!! They are insulted when you point out their short comings and don't back up their claims. DO NOT HIRE THEM FOR ANYTHING!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 910-347-7668

Services/Products
  • Fireplace Repair
Payment method
discover, all major credit cards, visa, amex, mastercard
Category
Chimney Cleaning
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Services: Fireplace Repair