Kitchens & Lighting Designs

Write a Review910-455-2393

CLOSED NOW - Opens at 8:00am

Pretty terrible customer service. They came and measured on a Wednesday and stated they would have a quote in 2-3 days and that it would likely be $3200-3500. I did not hear from them for a week and called them the following Wednesday. When I called I was told that they had not heard from a fabricator and would call me back after calling the fabricator. I did not hear from them again until I called them back the next Tuesday. They said the person who helped me was out sick but would speak with him and call me back the following morning. No call again. I called them that afternoon and was told that I would definitely receive a phone call the next morning. Again, no call was made to me until after I contacted them via a FaceBook message. When I finally got my quote it was well over what they initially said and $2000 more than another quote for the same material and included less work (they do not hook up sinks to plumbing). I feel like they inflated the quote because they did not want to work with a "pushy" customer. I do not believe they are interested in smaller, residential jobs. I wish they would just say that up front instead of wasting someone's time. I do not recommend them what so ever and will never recommend them to anyone I know.