The Paddock Club Mandarin

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Im going to be very straight to the point. I lived at the paddock club for a year. Over all the complex and staff was Ok. Not the bes. The problem came when we moved out. This is to warn everyone about this. Because what they did was ridiculous. We were told we have to leave the apartment neat and clean after we moved out. And we did. We even paid someone to go and clean the apartment. After we moved moved they sent us a letter saying they were charging the oven,refrigirator cleaning. Also charging to change the stove dish trays and to have someone proffesionally clean the carpet, by the way we mantain the carpet really well we are very clean people. Plus that carpet has been there way over 5 years. Because i knew the 2 past families that use to live there amd they said they they moved in the carpet was not new. So in my point of view is the complex job to wash the carpet for the new residents moving in and not charging us that are renting for a pretty pricey ammount already. Simply ridiculous and cheap from the paddock club. Dont move there people unless you wanna have a headache when you move out

My husband and our two children lived in these apartments for 3 years. During that time, we were subjected to loud, drunken neighbors and had to call the police several times. One time the gy behind us threw his girlfriend into a a mirror and we had to hide her out in our apartment until the cops came. Another time, a woman fighting with her boyfriend ran her vehicle into another car which, in turn, hit my husband's. The complex said there was nothing they could do, the video cameras were set up in such a way that they only see cars coming in, not leaving. The downstairs neighbor passed out in his own urine on the sidewalk under our apartment. On top of all this, the gates were never locked, and the hot tub was rarely, if ever functional. After living here for 3 years, they kept our security deposit because the apartment wasn't "clean enough" when we left (even though they have a cleaning crew to come in after.) They also sent us a bill over $700 to replace a 5 year old carpet, which we were told they replace every 5 years anyway when we moved in. There was nothing but normal wear and tear. After we refused to pay, they sent us to a creditor. We are currently in dispute. Do yourself a favor and stay away.