Lowe's Home Improvement

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I had a Very bad experience with a lady in the paint department. The reason I am giving this business a 5 star is because of management. Drew a store manager and Lane the general manager went above and beyond to retract the was I was treated and mix my paints and make things right... Thank you Lane. I've said it once and I'll say it again if you do not have quality customer service in your business you do not have a business. Good luck! Lowe's home improvement

Lowe's on Philips Highway in Jacksonville, Florida is WONDERFUL. All of the employees are very helpful and friendly. I am a frequent customer of the paint, floor and yard tools departments. My favorite, however, is the gardening department. As a master gardener, I volunteer at one of the local elementary schools. Thanks to the help I receive from Jason Schmidt and Cathy Wilson, the gardens at the school are getting better and bigger every week. Many thanks to Jason for offering discounts on plants for the school. Thanks also to Cathy who patiently scans the cartloads of plants that I purchase. Thank you so much for all of your help!

Do NOT ever buy your granite countertop from Lowes. First, they are DOUBLE the price of any reputable local granite fabricator. Second, they hire the WORST, most incompetent contractors around (specifically, Surface Crafters). The contractors drilled the holes for our faucet incorrectly even thought I asked them TWICE to take out our new faucet and measure to be sure. On top of it, the obviously measured incorrectly when they created the template, and out countertop ended up just a tad too large. They basicaly rammed it into our wall to make it fit, causing all sorts of damage to the wall. They then tried to tell me that this is normal and to be expected. Yeah, right. The icing on the cake would be the metal bar at the bottom of our countertop that is meant to hold the dishwasher in place. It was warped and they had attempted to straighten and secure it with apoxy instead of providing us with a good, unwarped piece. Well, that apoxy did not hold.