Walmart - Vision Center

Write a Review704-882-8341

CLOSED NOW - Opens at 10:00am

I called yesterday to find out if my glasses were ready and what time they close. They told me they close at 5:00pm. I was there at 4:00pm and all the lights were off but they were still there. I told her that I was there to pick up my glasses, so she gave me the glasses and expected me to try them on from outside the store with the lights off and with a simple hand mirror, I told her that I was not able to see like that and she said that they were about to close and that she was just doing me a favor, I told her that they told me over the phone they close at 5:00pm. I was about to leave the store when I noticed I could not read anything with the glasses on so I went back to tell them. It was 4:30 and the other girl told me the she had already clocked out and to come back tomorrow. Worst customer service ever and I will never do business with this place again.

Heather Priest is the best Optician in your organization. Ms. Priest is very professional, capable in her skills and customer service driven . I came in with many complaints and very angry about the fit of my glasses she handled my concerns with such professional ,personal skill and solved the problem. I am so impressed with that young lady. Many many KUDOS to her!