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RS
Richard S.

09/12/2016

Provided by YP.com

We purchased a custom made bedroom set for $7176.25 on May 28th 2016/ On the contract, it stated delivery on the third week of Aug. The salesman said 8-10 weeks maximum for delivery. We are now on week 16, second week of Sept. I have received absolutely no firm commitments on dates. I have been in touch with the company every week for the past 7 weeks. Every time I contact them, I get a run around. NEVER a date on when the set will be done. Always just, maybe next week, maybe the week after. Never a commitment. No one at this company takes responsibility, or will commit to services that have been fully paid for months ago. Credit card company has already been contacted to dispute. Attorney has stated we have a case since the legal definition of a sale is a transaction where funds transferred in exchange for product or services. We have upheld our end of the sale by providing full payment. Natures Touch has not completed the sale and has violated the contract.

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Categories
Furniture-Wholesale & Manufacturers, Cabinet Makers, Furniture Stores, Kitchen Cabinets & Equipment-Household
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