Custom Cellular

Write a Review208-528-8600

CLOSED NOW - Opens at 10:00am

Definitely a one star caliber business. Low quality phone cases that are extremely over priced. I can go on amazon and get their 40 dollar case for $5 and it'll show up at my front door the next day! Much better than dealing with this business, their customer service, and their "no return" policy.

I purchased 2 cell covers last weekend. They said the cases were Awesome cases. When I purchased them they said if I had any issues at all to come back and they would exchange them. My daughters case broke the second day she had it she is 16 not 6 lol. we live in Rexburg and come to Idaho Falls on weekends. I had my receipt and asked if she could get a different one.... he said she HAMMERED the case, and he would not warranty. It was one a case that you can keep your debit card in and that pocket cracked while trying to get her card out. I told the guy that was working today that. that the sweet girl i bought these from said they were awesome cases but if for ANY reason it does not work we could exchange......again for any reason. he started shouting at me saying his cases are awesome and maybe your daughter should not drop her phone... I just thought I would let everyone know of my experience and how we were treated. Not professional at all and will NOT exchange as promised.

Do not buy anything from here. Compare prices for phone cases/ acessories online. Prices are way cheaper online. Salespeople will say ANYTHING to get a sale out of you. Salespeople can be rude I've noticed from here in Idaho Falls if you don't buy something and you talk to them.