Centegra Health System

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CLOSED NOW - Opens at 8:00am

Worse than useless. Avoid this place at all costs. Was casually dismissed, none of my concerns addressed. Very upsetting.

It is extremely disappointing that after waiting for 25 minutes I get a very rude appointment coordinator named (Rita). Her only purpose was to get me off the phone as quickly as possible. I ask her to schedule an appointment with a female family practitioner and she said that the ONLY one was not taking patients. How is it that they only have 1 female doctor!!! And when I ask her about another doctor she said the only appointment available is in 3 weeks. 3 Weeks!!!!!!!!! What kind of third world medical system are they managing? They don’t have appointments with regular doctors for 3 weeks!!!!!! And to make things worse “Rita” told me if I wanted the appointment or not as she had other calls to take!!! Worst customer service ever. I will not be going to Centegra again and I will make sure my friend and family know about this as well. I can only imagine the crappy services that they will provide in the new Hospital!!!!

They let you in with a regular copayment but expect a HORRIBLE bill later. I paid them almost $300 and the treatment I received made me worse, not better. I ended up having to go to my regular doctor the next week. Stay away from this place.