Cinemark Theatres Huber Heights 16

Write a Review937-237-5269

May 28, 2021 emailed to Cinemark management
In theater quality of service report

Dealing with your theater was once again an unpleasant experience. The last time I was here your concession stand service was pathetic and when I mentioned that occasion I got a form email excuse for the poor service. We went to see a 7:00 movie last night. We got only promo commercials starting at 6:45. After the promos we were left in the dark with no light and no sound. At 7:17 PM I went up to the concession stand and reported there was no movie at theater 11. I went back and waited. A woman came by eventually and said there was projection problems and just stand-by. We never received another update and at 7:43 PM I gave up and my group left. I went to the desk and said I wanted a refund since they were not going to show a movie. I got my refund and was told I could stay and watch another movie but for that evening only. Since all other movies had started that meant waiting until 9 or 9:30 PM as a makeup. We left and won't be back.

Nice employees. Good prices. expensive food. the last review looks like a suicide letter to me. or someones will lol.

that i love you very much! I know sometimes i dont act like i do and im very sorry that i dont show it so forgive me!! your on of the best people in the world that i will ever meet i could never do the things i have done wit out you!! I LOVE YOU SOOOO DAM MUCH! And when i die plz make sujre everythin i want is there no body starts fightn and stuff lik dat plzzz