Houston hair salon operator The Upper Hand has been voted one of Houston's best hair salons. In addition to being a Kerastase treatment center, The Upper Hand has also been selected as one Shu Uemuras ultra elite Art of Hair salons. The Upper Hand features numerous New York trained hair stylists and has been showcased in national publications, news segments and on the radio. You may have also seen some of our hair stylists performing magical make overs on ABC's Mirror Mirror. So whether you are looking for Great Length hair extensions, hair straightening....or simply looking to experience world class products like Kerastase, Shu Uemura, Jane Iredale, Jan Marini or Pevonia....give us a call today...and see for yourself what everybody in Houston is talking about!
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate


Suzie Q.


Provided by YP.com

I have been to this salon twice. Both times the bill came to triple what I expected. The first time I was too shy to ask about the breakdown of the bill. The second time I asked - and WOW what a rude awakening.

I came in for highlights ($85)- when the stylist was done putting them in, she said "I will put a toner on you now." Sure - I thought it was part of the process. Nope. another $35 on the bill. Then I asked for a slight trim just to cut off some dry ends. I really don't mind paying for that, so the $67 on top of my bill, while hefty, fine I asked for it. However, she gave me the WORST blow dry - never asked which way do you part, how would you like your blow dry....nada.

Then there was an EXTRA $18 on my bill - and until this day nobody has been able to explain what for....the stylist even tried telling me that it was the charge the salon would charge her because I asked for a print out of the bill. WHAT?!

In short, they are crooks and liars and I refuse to go to such an establishment. Not to mention that when they gave me a refund they shortchanged me by $20. After being yelled at by the rude receptionists, I didn't bother to return. Not then or ever again.

My stylists name was Lyndie Cao - she was good but check your bill ladies!!

Cindy L.


Provided by YPmobile

My hair stylist is Cecilia Kerr. I have been here at least 3 and have left completely satisfied with the results! Each time I have gone in not sure what i want done with my hair and have trusted her to give me a good look. I absolutely love the colors she has put in my hair and the styles she has done to me. She's attentive and absolutely the sweetest. Definitely going to keep going!

Review ImageReview Image

More Business Info

BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Regular Hours
Tue - Thu:
Extra Phones

Phone: 713-522-8654

Phone: 281-497-8280

Fax: 713-266-4390

TollFree: 800-290-3432

Payment method
cash, amex, master card, visa, all major credit cards, debit
Central Houston, Neartown - Montrose, Winlow Place


The Upper Hand Hair Salon

Upper Hand LLC The

Other Emails

Hair Stylists, Beauty Salons, Nail Salons
Other Information

Parking: Street, Lot, Self, On Site

Bike Parking: Yes

Wheelchair Accessible: Yes

By Appointment Only: Yes

Specialties: Extensions, Asian Hair, Perms, Straight Perms, Curly Hair, Coloring

Suggest an Edit