Beck & Masten Buick Gmc Gulf Freeway, Inc.
12820 Gulf Fwy, Houston, TX 77034
Reviews
04/20/2020
Provided by YP.comThis place has the worst service advisors ever wanted to charge me $500.00 diagnostic fee because my truck has custom woofers that are tap in to a door speaker! Truck had been there for 5 day never did anything. My advisor Rosie also told me that the mechanic had looked at the truck and said that the truck didn’t turn on and it had custom audio note something I told them my self. My truck only has 12500 miles on it cover my factory warranty and they didn’t what to help me out. Finally I took my business somewhere else.
do go here for service !!!!!
12/13/2012
Provided by SuperpagesEverything was great. They fixed the door handle which had broken off, but the painter was sloppy on the handle so they said they would get a new one and respay it. My extended warranty was about about to expire. So I asked what was the warranty on the newly replaced handle. There answer was lifetime . The handle is now broke three months later . And they now say they never said it would have lifetime warranty. Note its an 07 with nearly 55,000 miles .
12/12/2012
Provided by SuperpagesEverything was great. They fixed the door handle which had broken off, but the painter was sloppy on the handle so they said they would get a new one and respay it. My extended warranty was about about to expire. So I asked what was the warranty on the newly replaced handle. There answer was lifetime . The handle is now broke three months later . And they now say they never said it would have lifetime warranty. Note its an 07 with nearly 55,000 miles .
04/25/2012
Provided by SuperpagesThere is another dealership down the way from B&M, but it doesn't come close to the personable and professional feeling you receive from B&M.
04/17/2012
Provided by SuperpagesVery pleased with the service and Ricardo Garcia, he made sure I was taken care of. Thank You!
04/13/2012
Provided by YP.comReally appreciated the follow up by Ricardo Garza and his thank you note for the purchase. Make a difference!"
04/05/2012
Provided by SuperpagesSince 2004 I have bought 7 brand new gm cars and trucks. Beck and Masten was the best experience that I have ever had. Unless anything changes, When it's time to trade in my wife's Malibu we will go to Beck and Masten and try to get her a new Buick.!"
04/02/2012
Provided by SuperpagesBest Dealership & Salesman I have ever worked with!
03/15/2012
Provided by SuperpagesGreat Experience! Wonderful people to deal with, thanks.
03/06/2012
Provided by SuperpagesWas impressed from the minute I stepped on the car lot. All staff were polite, professional and helpful. Didn't feel pressured to make a decision until I could review all aspects of the vehicle I was interested in. Will definitely recommend this dealership to anyone looking to be taken care of with their vehicle purchase. Toby O. is one of a kind, genuine in his want to make you feel comfortable with the purchase and answering any questions. Thanks for a great buying experience!!
02/21/2012
Provided by SuperpagesCraig A (Service Manager) was very helpful in assisting me with questions concerning the six speed transmission. Thanks for all the help.
02/15/2012
Provided by SuperpagesToby was excellent. I called in to just ask a few questions about a 2011 Denali. He answered without a question. He was great. After one hour, I called Toby back to see the car the described. He was just as great in person. I will recommend Toby to my friends looking for a new SUV. You have a gem in Toby.
02/09/2012
Provided by SuperpagesToby was a great salesman! He knew everything there was to know about the vehicle and made himself available to answer any questions.
11/09/2011
Provided by SuperpagesRicardo was very helpful from the onset of this sale from my internet search to making the final deal.
09/14/2011
Provided by SuperpagesWendell is the most ethical salesman I have had the pleasure of working with. Great place paid for quality product & exceptional service. A great vehicle purchase experience! Everyone I met was friendly, highly competent & enjoyed what they were doing!
08/31/2011
Provided by SuperpagesI walked in knowing what I wanted, and having one day to buy after insurance settlement. I arrived at 5:30 on a Friday, and walked out a few hours later a new Terrain owner. Wendell explained all the new gadgets and set-up my phones Bluetooth in a few seconds. He followed-up with a phone call to make sure I was still happy with the Terrain. I am sending all my friends to Beck & Masten (South).
08/16/2011
Provided by SuperpagesGreat Salesman!
08/16/2011
Provided by SuperpagesGreat Salesman!
08/12/2011
Provided by SuperpagesI was faced with challenges but B&M made it happen for me in such a short time. Never giving up and calling back finance companies on what else could be done different to get me financed. I will forever be grateful to B&M, especially Alex for helping me with my needs and making me feel very comfortable regardless of the outcome.
08/11/2011
Provided by SuperpagesEverything was great, great experience- will definitely recommend.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: - Extra Phones
TollFree: 888-735-6235
- Brands
- BMW, Buick, Chevrolet, Ford, GMC, Ram
- Payment method
- financing available
- Neighborhood
- Southbelt - Ellington
- Other Link
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Leasing, New Truck Dealers, Used Car Dealers