The UPS Store
1635 Higdon Ferry Rd Ste C, Hot Springs, AR 71913
Reviews
08/02/2011
Provided by YP.comI just stumbled across this and was appalled by this person. I was there and there and there was a line and this lady kept asking the same question over and over. Kinzee is a great person and I go there to buy stamps; funny and I work at the post office too. BUT anyway, she needed it and was rude her self and this is not the right way to do what she is doing. She needs to go to the store and work out the problem with Kinzee. That is what she should do. I love that store, nice people and a great place to cool off in the summer too..
04/01/2011
Provided by YP.comThe service I received today was very rude and unprofessional. I do not appreciate being talked to the way that Kinzee spoke to me on the phone. Kinzee is very unprofessional and Does NOT need a job with customer service. Kinzee is very immature and NOT understanding of customers needs when needed; that is what customer service is. Kinzee was rude to me because I asked a question more than once. Is that not what customer service is, is “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." Kinzee needs to be retrained or NOT be in Customer Service field at all.
More Business Info
- Hours
- Regular Hours
Mon Closed Tue - Fri: Sat: Sun Closed - Extra Phones
Fax: 501-525-7448
- Services/Products
- Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
- Brands
- shipping
- Payment method
- amex, discover, master card, visa, cash, check
- Location
- Higdon Ctr
- Other Link
https://locations.theupsstore.com/ar/hot-springs/1635-higdon-ferry-rd
- Categories
- Mail & Shipping Services, Copying & Duplicating Service, Fax Service, Mailbox Rental, Notaries Public, Passport Photo & Visa Information & Services, Printing Services, Shipping Services