Life Care Center of Hixson

Write a Review423-842-0049

CLOSED NOW - Opens at 8:00am

Did not know what to expect, as this was my siblings and my first experience with a rehab facility.
We were so pleasantly surprised at the personal experience our mother received, the cleanliness and professionalism of the staff at the facility and quite frankly, the classy and beautiful presentation both inside and out that made her time there just a joy. She was there 60 days and by the time she left, was quite a bit healthier mentally and physically to get back into her routine.

Awful!
As of this writing they have 60% occupancy I know why! Understaffed
Our LPN on avg has 22 people she takes care of nightly.
Physical Therpy is a JOKE.
Starting with the lying Director promises of changes and doing nothing and moving on to our less than favorite Jill! In physical.
This place is going down hill fast!!!!
DONT go here!!!!
We are leaving.

Awful place! I've heard every excuse in the book from the aides, they're only there for a paycheck, a paycheck nearly every patient there has basically donated to. Employees refuse to help my family member, lied and said they aren't a nursing home only a rehabilitation center therefore she must do everything on her own, needed help getting up to use the bathroom, they told her no to go on herself. Tell her to hurry up, won't even help her sit up on the side of the bed to eat. They do not get in any hurry, use the excuse "we're short staffed" yet the staff they have are absolutely worthless. My family member is there for rehabilitation, yet how is she suppose to get better when she has absolutely no help doing so. When I am there I do their job for them which is pathetic. They come in and huff and puff the entire time, won't answer questions when she asks them, recently she needed help being pulled up in the bed and the response we received was "I got back problems I can't be pullin and messing up my back" THEN WHAT THE HELL ARE YOU DOING IN A NURSING HOME IM SURE MCDONALDS WOULD LOVE TO HAVE YOU. This isn't the half of it, I'm fed up, You chose your job, do it right or find another line of work. The elderly there do not deserve to be treated so poorly! This is a reoccurring problem at that place, I've met several people who've had similar issues and recently learned of a close friend who's grandfather was there and was psychically abused, she had to come on her lunch break nearly every day to help him eat because the aides refused. I've only met one nurse in the wing my family member is in who's been encouraging, gentle, and never once refused to help when needed. I wouldn't trust that place to take care of a cactus. It's heartbreaking to hear your loved one say "they're mean to me here." I have news for LCC, you've upset the WRONG woman.