As the Big Island’s leading provider of inpatient and outpatient care, Hilo Medical Center delivers a full range of services and programs on our 20-acre campus. Hilo Medical Center is licensed for 157 beds for acute care and 35 beds for long-term care. We have 1,100 employees and a medical staff comprised 250 community physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. As a medical center, we have a network of 9 outpatient clinics offering primary and specialty care. The hospital is a Level III Trauma Center which includes the second busiest emergency room in the state that provides 24-hour care to more than 49,000 patients annually. Hilo Medical Center has been nationally recognized for exceptional care as a “Top Performing” hospital. CMS ranked HMC 4 stars for Overall Quality, putting HMC among the top 20% of hospitals in the nation, the top 5 hospitals in the state and the only 4-star ranked hospital on Hawaii Island. HMC’s HealthConnect attained the American Reinvestment and Recovery Act (ARRA) Meaningful Use Stage 2 in 2014. In addition, the Healthcare Information and Management Systems Society (HIMSS) recognized HMC for achieving Stage 7 on the EMR Adoption ModelSM. Hilo Medical Center also earned the HIMSS Nicholas E. Davis Award for the utilization and demonstration of its electronic medical records system. We are part of the Hawaii Health Systems Corporation, a public entity established in 1996 by the State of Hawaii to fulfill the promise to provide quality, hometown healthcare.
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Reviews

S
scurvy33

04/13/2010

Provided by YP.com
Awful place to be treated or work

I used to work there, and I would NEVER want to be a patient. It's a bunch of angry state employees who can't be fired no matter what they do, and they all hate each other. Between the gossip, abusing the sick leave policy, and all the mistakes they make I'm amazed that they get any work done at all. It was the worst job I've ever had in my life, and I pity anyone who is unfortunate enough to have to be a patient there.

J
joan0808

03/26/2009

Provided by YP.com
My nightmare

I was taken by ambulance from a cruise ship because of shortness of breath and acute

bronchitis. After spending several hours in the ER (which is common anywhere), I was taken

to a regular room sometime around 6:00 p.m. My double room was attended by a student

nurse; upon arrival at my room, I asked for a glass of ice water. For 3-1/2 hours I continued

to ask for water - and did not receive it until becoming as irate and insistent as I was able to

be in my medical condition.



At that point, I was visited for the first time by the nurse supervising the student and told that my

behavior was unacceptable and that they would be happy to cooperate if I would only cooperate

with them.



This occurred during my first evening there; frankly, the next four days were not much of an

improvement. My utmost concern was the lack of sanitation - I will not go into detail, but

it was not only lack of cleanliness, but even involved human waste. I truly believe that

I was in much more danger there than if I had remained on the ship being attended by the

ship doctor.

More Business Info

Hours
Regular HoursM-Su 24hr (Visiting Hours: 8:00 a.m. - 8:00 p.m.)
Services/Products
Behavioral Health Cancer Care Emergency Department Heart Attack and Stroke Care Imaging Laboratory Long-term Care Maternity Ornish Lifestyle Medicine Pharmacy Progressive Care Unit Rehabilitation Surgical Trauma
Payment method
amex, discover, visa, master card
Location
Hilo Medical Center
Accreditation

Nonprofit Hospital

State Owned Hospital

Nonprofit Nursing Home

Categories
Hospitals, Clinics
Other Information

Best Practices followed: Electonic Lab Results, Safe Surgery Checklist In Use, Electonic Lab Tracking Between Visits

Outpatient Services: Eye Surgery, Skin, Gastrointestinal, Nervous System, Cardiovascular, Musculoskeletal

Hospital Ownership: Government - State

Services: Speech Pathology, Housekeeping, Podiatry, Occupational Therapy, Skilled Nursing Care, Physician, Mental Health, Clinical Laboratories, Dental, Physical Therapy, Dietary, Blood Administration, Nursing Services, Activities, Social Work, Vocational, Intermediate Care, Pharmacy, Extended Care

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