Dignity Health Urgent Care - Highland is a urgent care that offers many services, including allergic reactions, athletic injuries, and bladder and other infections. Visit Dignity Health Urgent Care - Highland located at 27925 Highland Ave, Highland, CA. This Highland urgent care is one of the best in California. As part of the Dignity Health network, Dignity Health Urgent Care - Highland is dedicated to delivering high quality, compassionate care and access to Highland and nearby communities.
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Reviews

ME
M E.

08/29/2018

Provided by YP.com

Called them and asked if do abdomen exam. They said yes, and can also offer x-ray imagining. So... I go in. PA stood in doorway whole time. Told me how he couldn't help me, that I need get a CT scan. I got charged $127 for that.
Oh, he did write a prescription, which pharmacy would not fill because... meds were Over The Counter items. Great. Start all over paying again now.

CT
Christie T.

03/06/2016

Provided by YP.com

I don't understand, why they a bad review. Every time I have been there, they're always very friendly and very quick. I have never seen them be rude to anyone.

S
sebastian3690

09/18/2013

Provided by YPmobile
alls they do is socialize with each other

I can't believe they weren't even busy at all but had us waiting in lobby for 2 hours. then we get in the exam room and they make us wait another hour and the whole time we are waiting I hear them talking to each other about candy crush and shoes and hot pockets. wtf kind of place is this? Don't go here if you can avoid it.

D
danigirl10

08/07/2012

Provided by YP.com
This place is the worst urgent...

This place is the worst urgent care center I have ever been to! And the P.A. I saw, Diane Garcia, was very rude, lazy, and un-professional!!! I will never go back to this place! We waited in the lobby for close to 40 minutes, yet there were no patients in the back, nor in the lobby. My hand had 2 big deep cuts, and they refused to stitch them. I was bleeding for over an hour. I was even bleeding when I saw Diane Garcia. She absolutely refused to stitch me. She ordered x-rays which took 40 minutes to do. When she saw there was no glass in my hand (my hand went through a window), she just sent me home. No antibiotics, no tentus shots, no nothing...not even a band-aid. I was bleeding in the exam room while I was waiting to be seen, I was looking for a band-aid when Diane Garcia came in, and she yelled at me for looking in the room. I wasn't trying to take anything...just needed a band-aid. When I was being discharged, I asked for some packets of the neosporin ointment that they have in all the exam rooms...the packets that doctors give out by the handfull...I was told that those packets only come from a vending machine, and that they cannot just give them away to just anyone. Sorry, but when is a bleeding patient "just anyone"? My hand continued to bleed through the night, and into the next day. My pants were ruined. My wifes new mattress and bedding was also left blood stained. Diane Garcia was just too lazy to stitch me...heck she could have glued the incisions...she was just too lazy! They were not busy at all. Yet the wait was very long. All in all, we were I was there for over 2 hours. My hand was in a lot of pain for about 4 days too. Even the recdeptionist was rude to me. I will never return to this horrible place!

claimed iconBusiness Response08/09/2012

Thank you for taking the time to express your concerns regarding your experience at our Urgent Care. We would like to extend our sincere apologies that your experience did not meet the standard of care we hold ourselves to. Quality patient care and good customer service for every patient are our first priority, and as such, we take your comments very seriously. We have already shared them with our staff so that we can take immediate corrective actions. In order to maintain your privacy, please contact me directly Dominic Glass Nurse Manager at 909-428-1800 ext 310. Should you need urgent care in the future, we hope you will return to the Highland Urgent Care.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 888-800-7688

Brands
urgent care, x-rays
Payment method
insurance
Neighborhood
East Highlands
AKA

St Bernardine Med Ctr Urgent

Highland Urgent Care

Category
Urgent Care
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