Dapper-Dog-Mobile-Pet-Grooming

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We were a customer for 8+ years. We stood by them when they had personal Problems, their truck broke down and their tools were stolen, and they couldn't make it. We had a standing appointment with them, and when I asked twice for our schedule for the year, they ignored me.
They told I had an appointment and when I asked for the time, they said they gave it away. I am done, they are unreliable.

Last time I had appointment they cancelled and had to reschedule. Had to wait 2 months to get in this time. They cancelled the night before. Still waiting for them to call and reschedule...I'm done.