Eyecare Plus

Write a Review615-298-2669

CLOSED NOW - Opens at 9:00am

BEWARE!!!!



I went here when I first moved to Hendersonville because I was out of contacts and my glasses could have used an update.



The staff was nice and friendly and they ran everything through my vision insurance and gave me what my pricing would be. .



I paid everything and from what I thought, the account was settled.



Next thing I know, I get a call from a debt collector saying that I own them another $70. No bills, no notice, just a debt collector.



I called Eyecare Plus and spoke to the most apathetic person ever. He didn't care, had no customer service, nothing. I asked him for an explanation of the bill. He told me that the $70 was for a picture that the doctor took and that it was up to the doctor if they wanted to use it and bill for it. I told him this was never explained or disclosed to me.



It's classic Bait and Switch.



By the time all was said and done, this visit ran a total of over $660.

WARNING! I believe this place practices unethical business practices. When you come in they ask for your vision insurance card AND your medical insurance card. When they find out you have Medicare they say they will do additional tests since Medicare pays for it. I came in for an eye exam which was covered by my vision insurance. Then in addition they charged me and Medicare $322 for procedures that they never told me about and I did not even know about or notice. Buyer be aware if you decide to go to this place ! They appear to want to pad your bill so they can charge Medicare!