Derry Animal Hospital

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f I could give no stars I would. I went to Derry Animal Hospital for over 30 years when Dr Shenk was there. I even stayed after he left but they officially lost me today. I had an appointment today and woke up with the stomach flu. I left a message before the vet even opened that I was sick but wanted to reschedule. The appointment was to be at 5pm. So apparently I needed to know that I was going to be waking up puking at 5pm the night before so that I could cancel and not lose my $55 deposit. I needed to have ESP apparently. Wasn’t good enough I called even before they opened and as soon as I knew and wasn’t good enough I wanted to reschedule not cancel or be a no show no I had to have super powers in order to keep my $55 deposit. So after 30 years I’m officially done. Sad what these people did to the name given to them by a wonderful doctor. Dr Shenk you are missed and sorry to say you left your legacy to the wrong one. Keep my $55 cause you won’t see anything else from me. And I’ll give my review every where I can so I can get the word out. Be careful if you decide to give this place a chance and to those previous customers of Dr Shenk thinking about going here, think twice. It’s not Dr Shenk’s Derry Animal Hospital anymore.

New vet took over recently and the one from the previous reviews has retired. Lauren is great with our animals. She's very knowledgable and you can tell there's a caring that goes beyond just doing "a job". The staff has called several times since my dog's surgery, just to check up on him. Never had a vet care that much before. Would def trust them with any of my pets.

Was treated horrible here! Dog came in bleeding and left bleeding!! Did absolutely nothing other than want to schedule $300.00 surgery & charge me $60.00 for the less than 10min visit. Took dog to another vet same day, other office clean area,snipped off ripped skin tag,and put in 1 tiny stitch!! If this man even cared slightly about the animals he'd help my dog that day. He was more interested in the money than our dog that's for sure!! So sorry I bothered him that day! No worries this long time patient won't be returning!!!!!

No problems here, still a good vet. We've taken our dogs to Derry Animal Hospital for 8 years. Dr. Shenk is very gentle with the animlas and very knowledgeable. He takes the time to answer questions.

I've always taken my pets to Dr.Shenk and I think he's a very good vet.

Unfortunately, I agree with the other reviewer. He needs to retire. He still loves animals, but he's lost the ability to do anything other than minor treatments. It's the same diagnosis for everything. He's been my vet for over 15yrs, but I've pulled all my animals out of his practice. Believe me, if you care at all about your pets, take them elsewhere.

Dr Shenk has gone down hill...I have been going here for 15 years but lately he has not been the same. It was to the point that we started going to a new vet. I wish him well but I need better for my animals.