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Reviews

RK
Regina K.

09/02/2020

Provided by YP.com

PLEASE READ!
If you are a new potential customer please consider my story before choosing this business....
I took my car to Hampton Service Center on 6/24/2020 to get a windshield wiper motor replaced. the mechanic said this was not the problem. Brit, the owner, informed me it would be another part and The repair would only take a hour or 2. Well Fast forward 2 months later... A mechanic, who I’m assuming is Brits husband, completely damaged my engines computer. They damaged my car to the point they cannot repair the damage so they towed it to the Volkswagen dealership to help them. I’ve spent over $1000 getting back and forth with Uber and paying for rentals. I have not been able to work for the past 2months bc of transportation and I’m a mom of 4 children. Brit will not respond to my texts or provide me with a rental car and I still have no possession of my car. I have been nothing but kind and understanding about the entire situation but it seems he doesn’t care about me or my livelihood. I am taking this business to Court due to these circumstances.
Please be aware that this business will tell you they can fix your car even if they have no knowledge of the problem. I literally went for windshield wipers to be fixed. Now I’m completely without a car. Everything stated is indeed true. I will be posting this review on all platforms and reporting this business to BBB.
You may want to consider going to another mechanic shop because I wouldn’t wish the problems I’m having with “Hampton Service Center” on anyone.
Thanks for reading!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
Auto Repair Brakes Computer Diagnostics Drive-In Mounting Service Engine Repair New And Used Tires Oil Changes Tire Repairs Tune-Ups Wheel Alignment
Payment method
debit, discover
Categories
Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Engine Rebuilding & Exchange, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Steering Systems & Equipment, Tire Dealers, Tire Recap, Retread & Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair
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