Hampshire Cleaners

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I have been coming here for years. I would absolutely recommend this great family owned business. I have always received quality care and consistent work.

Took the dress we borrowed for Katie's homecoming to the Hampshire Cleaners and they took me to the cleaners... they melted and discolored (all the white gems used to be silver) about 80% of the gems and sequins on the dress and then had the audacity to tell me it wasn't their fault or problem. They wouldn't even refund the cleaning fee (Katie picked it up and didn't think to check it)... the lady just told me that they aren't responsible for beads and sequins and that is was because it is a cheap dress. (Which it isn't, trust me, I just paid for it) I could understand perhaps a loose bead or sequin during processing, but not this catastrophic destruction. They didn't even have the common courtesy to call me and let me know they damaged it. I filed a complaint with the P.D. and took dress to 2 other cleaners to get their opinions, all of whom said it was definitely processed with the heat too high. The owner lady still refuses to do anything... don't use Hampshire Cleaners in Hampshire, IL...