H2O Plumbing Solutions

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On Friday November 9, 2018 a plumber was sent to our house to install a shower valve. We did not contact H2o but you were engaged by our tile contractor, Steve Lewis.

We were charged $550 for this project and I was absolutely stunned when we got the bill! The project should have taken about 2 hours in my opinion. I asked Steve Lewis the next day about the bill and he thought the project should have taken about 2 hours. He was shocked at the charge. Steve said the plumber told him it would take a couple of hours and the tile guys could come about noon and get started (in other words, a 2 hour job).

I feel we were victim of a deliberate attempt to turn a 2 hour job into a much longer project.

Steve Lewis said he tried to call your firm but calls were not returned.

I request that I be issued a refund of $300 to cover the amount of the deliberate overcharge.

The above is a copy of the email I sent. They have never replied.