Fidelity Bank

Write a Review336-854-2512

I HAD THE WORST EXPIRENCE TODAY AT YOUR BRANCH ON FARMINGTON DR.THE TIME I ARRIVED @ YOUR LOCATION AROUND NOON, AND ATTEMPTED TO ENTER THE DOORS TO FIND A METAL DETECTOR . I WAS INSTRUCTED TO PLACE MY BELONGINGS I N A TRAY .SETTING THE ALARM OFF .DUE TOTHE FACT I AM A SMALL BUSINESS OWNER AND MY COMPANY REQUIRES ME TO WEAR STEEL TOE BOOTS. THE TELLER IN THE BANK PLACED ME ON THE INTERCOM , AND MADE ME FEEL LIKE MY BUSINESS WAS NOT WELCOME AND WOULD NOT ALLOW ME IN THE BANK INSTEAD THE TELLER INFORMED ME BEACUSE I WAS NOT A MEMBER OF THE BANK THAT THE TRANSACTIONS THAT I WAS TRYING TO ACCOMPLISH WAS IN VAIN . IN THE MEAN TIME ALL THE CUSTOMERS LOCATED INSIDE THE BANK WERE LOOKING AT ME AS IF I HAD BAD INTENTIONS FOR THE BANK . NO ONE NEVER OPENED THE DOOR OR EXPLAINEDTO ME FIDELITY BANK PROCEDURES . BEING A SMALL BUSINESS OWNER I UNDERSTAND THE IMPORTANCE OF SAFETY BUT NOT TREATING POTIENTIAL CUSTOMERS AS ALL CUSTOMERS SHOULD BE TREATED EQUALLY. I WILL NOT STOP HERE WITH THIS COMPLAINT AND I WANT THE PROBLEM THAT I EXPERIENCED TODAY TO BE RECTIFIED SO NO ONE EVER HAS TO ENDURE THE HUMILLIATION I EXPIRENCED IN THE ENTRANCE WAY OF THIS BANK . SINCERLY, GEORGE K CAESAR.