Petco

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UNACCEPTABLE!

My youngest rat, Midnight, was sneezing a lot and I had a free 30 day vet visit for any concerns. I said "why not? It's free, even if it's just allergies at least she's ok". I took her to petco, they said I had to return her, they'd give me a gift card that matches her cost, then when she's ready to go home in about 2 weeks, I repurchase her. It's been 2 weeks, I call them today. Apparently they've been trying to get a hold of me for a week...they were calling the wrong number!! After a week of no response, they returned her with the other rats. I told them over the phone to go to the rats and look for one with half of the tail black and the other clear. THERE ARE TOO MANY THAT LOOK LIKE THAT! THEY DON'T KNOW WHICH ONE IS MY RAT!! THAT'S MY BABY GIRL!! And I can't sue or do anything because they had me return her!!!!! They told me I had two weeks, they returned her after one! They took my baby girl!

The selection was very vast, wonderful selection to choose from & the staff was very helpful and friendly to me and my dog!!