East West Dental

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About 3 weeks ago I had a small, circular bald patch form on the left side of my head due to a lot of stress at work. I had 2 barbers tell me that it was Alopecia Areata and was quite normal for people in my profession. I then Googled it and it was text book Alopecia Areata, so I decided to go to the doctor to get a Cortisone shot to grow my hair back. I scheduled an appointment at Gilbert Center for Family Medicine on Tuesday June 6th and put it on my calendar after verifying the date while still on the phone. I showed up on the 6th and they advised that my appointment was on the 5th and had been cancelled due to a no show. This was my first red flag.They were able to reschedule me for the next day and I came in again on the 7th. The appointment was to get a Cortisone shot for Alopecia Areata. They charged me $75 for the appointment, which they said was beside my insurance, but the co-pay would be taken out of it. When I saw the doctor (Jeff) he advised that it wasnt fungal or anything else, but he could not diagnose me with Alopecia Areata without a bunch of lab tests. This kind of boggled me because I knew for sure what it was and didnt need a doctor to tell me. He then told me that he could treat it in house if he knew what it was, but I had to go to a dermatologist to make sure. $75 and an hour of my time to be told to go away empty handed.I scheduled an appointment with a dermatologist and they took one look at it and verified my assessment (without any tests at all) and gave me a shot. My hair has now grown back and all is well.Today I got another bill in the mail from Gilbert Center for Family Medicine in the amount of $22.10. I was surprised since they said my co-pay would be taken out of the $75 cash I gave them, but they had already lied to me twice, so I guess I shouldnt be surprised they did it a third time. I would not recommend this place to anyone. They lied to me 3 times, cost me $100 for absolutely nothing, and wasted my time.Thomas

Dr Wolfe and Dr. Schlotterback and all of their office staff give excellent care to their patients. I would not go any where else.Yvonne/Mesa