Little Caesars Pizza

Write a Review937-690-6372

OPEN NOW - Closes at 10:00pm

I stopped in to get a bite at about 6:15pm this evening. Problems started at the get go. I went through the drive-thru and tried to order a cheese bread and a Pepsi. This is on the menu in three places yet I was told I had to order a pizza to get this. So I told them to scratch the cheese bread and just give me an Ultimate Pizza and a Pepsi. I am told I will need to wait for the pizza to be cooked and I reply that this is ok. The lady says "ok" and then silence. Finally she asks me to pull to the window without verifying my order, asking any questions, or giving me a total. I pull to the window where she is talking with another employee. I wait with my window down several minutes when finally she opens the window and takes my $20 without speaking and then hands me change and a receipt. She asks me to pull forward to wait and I ask if I can have my Pepsi so I could sip on it while I waited. She rolls her eyes and then tries to hand me out a 2 liter. I told her I needed the 20 oz. not the 2 liter. She then closes the window and talks with the other employee at the register for several minutes. Finally she opens the window and asks for 16 cents more money. When I pointed out that a smaller soft drink should be less instead of more the other employee reaches around with the 20 oz. and hands it to me and says that I don't owe any more money. I pull up and while sitting in wait for my pizza, I look at my receipt which lists a pizza, a Pepsi, and cheese bread! UGH! I decide to keep the order as is even though it was incorrect. After about 15 minutes my order is brought out. I tell the lady of the mistake made and she hands me in the pizza and the cheese bread. She brought no dipping sauce or napkins. When I told her of the mistake she looked at me, giggled, and turned toward the restaurant and walked away! How rude! I almost took the whole order back inside and demanded all of my money back. I decided just to give up the fight however. I was hungry and really did not want to brave the rain to go inside to try to reason with this lady. My pizza and cheese bread was good, although I really didn't want both and it would have been better with dipping sauce. My hands were a bit greasy with no napkins as well. I can't say the restaurant as a whole was bad but this particular employee definitely needs to find another job. Customer service and skill at order taking/the drive-thru is definitely not her "thing".