Nails Forever
5978 Broadway Blvd, Garland, TX 75043
Reviews
03/12/2013
Provided by YP.comI have gotten my nails, toes, waxing, and eyelashes done by this business for several years. The service has always been average but, their customer service is TERRIBLE!!! I got my nails done and paid by credit card. I wasn t charged once, twice, three, times NO, I was charged $47.00 four times. I understand mistakes happen, it was the way I was treated when I needed assistance for my refund. I called spoke to a manager/owner and was told to get a statement from my bank and to bring it in. So that same day, she knew I was coming (on my day off) I drove to my bank they printed off my statement bc the manage would not look at my on line statement. Then drove 20 minutes to their location and when I arrived the manager made me wait while she took care of everyone else before even pulling out the paperwork. I had my 2 yr. daughter (no nap, and all the parents know how that goes) with me and we had lunch plans the owner/manager could care less. I have never been so disregarded in my life. After waiting for over an hour she finally found my credit card receipt then wrote me a check for $138. So not only was it a inconvenience for chasing down the money owed to me now, I have to go to the bank to deposit the check. REALLY! These ppl are CRAZY! I asked if she could do anything for all the running around I had to do for their mistake and she offered a 10 gift card. But, when she gave me the check she had no gift card. Talk about customer satisfaction. They can t even give me a nail fill but, they sure can charge my card FOUR times. I mean a $138 over and the most they were going to give was 10 bucks. I spent more in gas going from one end of town to other to get my money. And all the manager could say was it wasn t my fault... SOME manager... she wasn t accountable for the business nor her employees. PATHETIC! The manager should be ashamed of herself and for running a business like that.
03/12/2013
Provided by YP.com07/03/2008
Provided by YP.comI've been going to this place for 2 years now and I realized about 6 months ago that they are not sanitizing or cleaning their nail equipment at all. I keep going because they actually do a great job on your nails.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
TollFree: 866-277-3420
- Payment method
- amex, discover, master card, visa, check, invoicing available, paypal
- AKA
Forever Nails
- Category
- Nail Salons
- Other Information
Parking: Lot, Free
Price Range : Average