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Reviews

L
lilly.hart.167

08/09/2013

Provided by YP.com

Dr. Busch is an excellent dentist. I find that Dr. Busch takes time to explain all the procedures she is going to do that day. She explains all the pros and cons of the treatment so that I can make educated choice. Thank you for the great experience and quality work you have done on my teeth. I am usually apprehensive about needles. Dr. Busch took the time to help me feel at ease with the needles. I still don’t like them but can deal with them much better. The office staff continually updates their skills to remain on top of the dental technology and allow you to benefit from new findings. Dr. Busch has the most up to date equipment for dental services. I love the new technology. I feel my personal dental health information is kept private because of this technology. She is a professional and has a naturally lovely personality. I would recommend Dr. Busch to everyone. She is the best dentist I have ever had.

D
doc.mccann.1

07/30/2013

Provided by YP.com

I wish I could not give this dentist office any stars. Dr. Dianne Busch is by far the worst dentist that I've ever been too. She is extremely rough with her patients and is not concerned about their level of comfort. Never again in this life time will I let her anywhere near my mouth.

claimed iconBusiness Response08/29/2013

My staff and I extend our deepest apologies if we failed in making you comfortable enough during your treatment. There are times that patients come to us in pain and procedures are difficult due to present condition of the patient and the urgency of immediate treatment. Many patients are not comfortable during any medical procedure, no matter how hard we try. It is well known that many people are afraid of dentists and find everything we do to hurt, even cleaning their teeth. Although you may feel we were rough with you it may have just been your present medical/dental condition that contributed to your discomfort. It is always our aim to provide the best dental care and make our patients as comfortable as we possibly can. Doctor and staff are continually in training at seeking higher levels of care and patient satisfaction. We would be happy to see you again and work with you to serve your needs better. In this interest, please contact us and request a Complimentary Exam & Consultation with the doctor. Mention this posting for your free visit. Dr Busch

This listing has been claimed by a business representative.
T
tonyj352

06/12/2013

Provided by YPmobile
Finally...A great dental experience!

Recently became a patient at Dr. Busch's practice. Walked in the office in an immense amount of pain and was immediately put at ease by a warm and welcoming staff. I was taken back for xrays and an exam with almost no wait. Dr Busch and her staff took the time to explain the source of my pain, showing me the xrays and pictures of my tooth. I received treatment that same day and was relatively pain free by the next day. I returned for a follow up the next week, where I decided to get the rest of my mouth checked out so I didn't end up in pain again in another area. Dr Busch developed a treatment plan that would get me back to health. I cannot wait for my next dental appointment with Dr. Busch and her amazing staff!

M
myopiniononthis

06/11/2013

Provided by YP.com

Gave 1 star because there is no lower choice...



RUN!!! Run as fast as you can!! In fact, I've said that to a recent employee there!! This place had 3 or 4 different hygienists during the year that I went there. Half of the claims submitted, I had to do, the other half I had to argue about. I have not even stepped foot in her office in over a year and am still fighting the bill!!! & being billed finance charges...she performed a root canal on my husband where he is now to a decision of spend thousands more with 60% chance of saving the tooth or just pull it!!



The final straw was when I was told 'Dr. Busch will not meet with patients' when I requested a face to face meeting...



SHE IS A CROOK, POOR, UNSKILLED DENTIST AT BEST!!! With the personality of a slug filled retention pond. Go to one of the local dental schools first, you will get more personality along with better care and you won't have to hassle over bills you don't owe. But at least the person responsible for the work done in your mouth will be there to speak with you!!!

claimed iconBusiness Response06/12/2013

We thoroughly understand the concerns stated here. Our termination of 2 employees has resulted in this disgruntled review. When you see changes in staff it just goes to reassure you that we are trying to staff with the best and terminate those that we feel do not serve you well. All employers have difficulty in finding staff that is there to serve their customers. It is not uncommon to have temporary employees during this process, especially hygienists. As we continue our training programs we have an increasing high commitment to customer service now and some employees find this hard to follow. Just to reassure....we DO submit ALL of your claims for you...electronically through a service company who provides us documentation that claims were sent. Unfortunately, we have no way to control your insurance companies' behavior. The doctor is never aware of insurance or account issues and cannot answer financial questions about them. That is what staff is for. We do recognize that staff has difficulty in understanding everything they need to know to handle unique insurance issues. As the doctor I do take the time to speak with all patients about any clinical issues and invite them in for Complimentary Consultations and/or benefits checks with our front desk. We also invite the public to come for a tour of our office at anytime. Just stop in and ask the front desk. Regarding the slander towards my clinical skills....the unprofessional choice of words speaks for itself. Ironically, I used to teach at the UF Dental School. If my skills were sufficient to teach then, they could only have improved with more time in practice. I care about my patients and give my best every time!

This listing has been claimed by a business representative.
B
brettperry

12/18/2012

Provided by YP.com
Finally, I feel comfortable at...

Finally, I feel comfortable at a dental office. I enjoyed meeting the staff as they were all very nice. I was surprised at how much time they spent with me, as they seemed very busy. I had 1 cavity, that I knew I had because my previous dentist back home in Ga. told me. I never had it fixed however, as the office in Ga. wanted to schedule me the following week, but as I was in the process of moving, I never made it back. Which leads me to the fact that Dr. Busch was able to fix it, right THEN and THERE. Being that I still need to unpack and have just started a new job, I was thrilled at how quickly I received treatment. Thank you Dr. Busch! I look forward to my next cleaning in June!

C
craigwill

10/06/2011

Provided by YP.com
There is a reason they are nex...

There is a reason they are next to PEP BOYS because this dentist works on teeth like mechanics work on an engine...Rough ! - their staff is clueless and their admin fees are high. They conveniently forget to submit your claim to your insurance and then when your insurance denies the claim they send you a huge bill...... STAY AWAY !!!!!

claimed iconBusiness Response11/16/2012

As the doctor I am painfully aware that some previous staff have not served our patients well. .Our current staff is engaged in professional training programs to polish their skills in patient care and satisfaction. My own clinical skills reflect the 33 years I have been in private practice and the 2 years I taught at UF College of Dentistry. If you have insurance, our fees follow YOUR insurance carrier's table, not ours. Our claims are filed electronically on a daily basis, but we have no control over your insurance carrier's response. WE VALUE OUR PATIENTS! We are all trying harder and we do care. We would like an opportunity to earn your business again.

This listing has been claimed by a business representative.
G
gogatorssn

06/17/2011

Provided by YP.com
Dr. Busch is the best dentist ...

Dr. Busch is the best dentist that I've ever been to. Her work is amazing and her staff are compassionate. Her office is comfortable and clean. It 's very easy to see that Dr. Busch and her staff really care about my dental health. Highly Recommended!!!

R
renee1450

03/06/2009

Provided by YP.com
Great Experience!

I'm very nervous about visiting the dentist, but Dr. Busch and the entire office staff were very welcoming and helped me to feel at ease. I had a crown done and the results are amazing. The hygenist also does a wonderful job on teeth cleaning. I definitely recommend this office to anyone looking for a dentist in Gainesville!

T
tina3177

02/25/2009

Provided by YP.com
Highly Recommend

Dr. Busch is just an amazing dentist! She's sweet, attentive and caring. I really like the fact that she gets to know the patients on a personal level, and makes the whole environment as comfortable and painlessly as possible. She truly cares about her patients. It’s a pleasure to have Dr. Busch as my dentist and I highly recommend her to anyone who is looking for a wonderful dentist!

D
dale4651

08/06/2008

Provided by YP.com
excellent dentist

This is a very quality oriented dentist. I had some very nice cosmetic work done there. I also had my teeth bleached and they turned out very much lighter. I am very pleased and would recommend this office.

More Business Info

Hours
Regular Hours
Tue - Thu:
Services/Products
  • Dentists, Tooth Whitening, Dental Implants
Brands
Invisalign, invisalign
Payment method
check, cash, all major credit cards, financing available, insurance, travelers checks
Location
Located next door to Pep Boys and across the street from Moe's
Amenities
We welcome you with a gift and you can enjoy our complimentary coffee bar when you arrive.
Languages
English, Spanish
Categories
Dental Hygienists, Clinics, Cosmetic Dentistry, Dental Clinics, Dentists, Emergency Care Facilities, Teeth Whitening Products & Services
Other Information

Parking: Lot, Self, Free, Private

Wheelchair Accessible: Yes

Specialties: Dental General Practice

Services: Dentists, Tooth Whitening, Dental Implants