Budget Truck Rental Frederick operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
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KH
Kaitlin H.

12/22/2015

Provided by YP.com

Liars, terrible service, will steal your money.

DO NOT RENT HERE!!

I made a reservation online and was able to reserve a one way truck. When I arrived I noticed there were at least 20 trucks parked out back, however, the employee checking me in said he only had “4 trucks” and that I needed to return the truck to his location. It had a “special part” and needed to be returned back to his office.

A HUGE inconvenience. He then deduced $30 off my original quote and gave me free mileage to try and resolve the situation.

He told me the truck he was going to give me was not ready and he needed to give me a larger truck, but for the same price. That seemed reasonable so I accepted.

I asked him if I could one way that truck because it was a different vehicle. He said no because it needed the same “special part”

In the end I dropped the key in the drop box only to be charged $50 more than he quoted me. Liars.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: 301-631-9405

Payment method
amex, cash, check, debit, diners club, discover, master card, visa
Categories
Truck Rental, Moving Boxes, Moving Equipment Rental, Moving-Self Service, Packaging Materials, Trailer Renting & Leasing