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Reviews

NK
Nic K.

07/01/2014

Provided by YP.com

I currently live out of town and applied to a job at Senior Helper's in Franklin, TN. I was contacted by the owner, Debbie Miller, within an hour to set up an interview. Her being fully aware that I live several hours away asked that I come in 4 days later for an interview. I was happy to do so considering the quick turn around. I assumed she was very interested and considered me very qualified for the position. The interview went great. I was in there for 45 minutes. She asked me plenty of questions about myself, told me plenty about Senior Helpers, and most of all, told me about all of the upcoming projects/events I would be contributing to. She asked me when I could start, my preferred salary, if I had a computer to work from, etc. I consider myself to be pretty good at judging impressions, and I would've guaranteed you that I was a front runner for this specific job. She told me specifically that she would contact me three days later to let me know their decision. I sent an email within a few days thanking her for her time, etc. and that I looked forward to hearing from her. Considering my out of town status, and my eagerness to relocate (which she was very aware of), when I didn't hear from her 3 days later, I took matters in to my own hands and called. The front desk said I'd need to call back a couple days later when they knew she'd be around. I called a second time only to not get through again. I followed up with another professional, friendly email similar to the first one, and also letting Debbie know I had called (this was recommended by a friend who owns a staffing company). After all of these contact attempts, and considering what I was told by Debbie, not once did I receive any notice or follow up letting me know their decision. Although this seems like a simple "get over it and move on" situation, I think actions (or lack there of) like this speak volumes about the company itself. I can't imagine what happens internally in the company if the owner (or someone she can easily appoint) can't follow up with a 30 second email saying that they appreciate my time but they have chosen to take a different route. I thought it was common business practice to let someone know, after an interview, what their decision is. All being said, I'm happy to not work for a place that suffers with simple communication.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 615-435-3513

Phone: 615-431-8492

Payment method
amex, discover, master card, visa
Categories
Eldercare-Home Health Services, Assisted Living & Elder Care Services, Home Health Services
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