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Reviews

HS
Heather S.

01/04/2016

Provided by YPmobile

Horrible salon with horrible staff, particularly the owner. Very unprofessional. The salon is also very overpriced.

I went here for the first time in the middle of December and they messed up my hair 3 times - it was bright orange. They kept trying to fix it and eventually they told me there was nothing else they could do. So naturally I went to another salon and they were able to fix it. But I had to pay them as well. So after about 2 weeks of trying to get the owner to call me back so that I could request a refund, she finally called me back. I was all about handling it in a civil manner, however, she was nasty, yelled at me and hung up on me several times. I was in shock that someone who owns a business would treat a client like that, particularly one who was unhappy with their services. So now I'm out the $200 I paid for "foils", plus the tip I gave, plus the cost of the other salon and tip.

I will definitely never EVER go back to this salon and I advise anyone who is thinking of trying it out, to save yourself from unprofessional staff and less than subpar, overpriced services, and go somewhere else.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue:
Wed - Thu:
Fri:
Sat:
Extra Phones

Phone: 508-520-3863

Payment method
amex
AKA

Salon-Sorella

Categories
Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Hair Stylists, Make-Up Artists, Massage Therapists, Nail Salons, Tanning Salons
Other Information

Price Range : Above Average

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