Day N Nite All Service

Write a Review803-802-8784

SERVICE TECH CAME TO MY PLACE OF BUSINESS TO REPAIR MY FREEZER THAT WAS NOT COOLING PROPERLY. AFTER HE WAS THERE 30 MINS HE REPORTED THE COIL HAD A LEAK AND NEEDED TO BE REPLACED. WE DECIDED TO JUST PUT REFRIGERANT IN FOR NOW UNTIL HE COULD HAVE THE OFFICE GIVE US A PRICE FOR THE REPAIR. HE PUT 1LB OF REFRIGERANT IN AND LEFT A SERVICE INVOICE SHOWING 2.5 HRS OF LABOR TO DO THIS. I FELT THIS WAS WAY EXCESSIVE SO I CALLED TO DISCUSS THIS WITH MIKE THE OWNER. HE WAS EXTREMELY RUDE AND UNPROFESSIONAL OVER THE PHONE. HE CARED NOTHING FOR ME AS A CUSTOMER AND THE PROBLEM THAT I HAD WITH THE LABOR COST. HE SAID THATS WHAT IT WAS AND I COULD EITHER PAY IT OR HE WOULD TURN ME OVER TO COLLECTIONS. I WOULD NOT RECOMMEND USING THIS COMPANY UNLESS YOU DONT MIND BEING OVER BILLED FOR THE LABOR AND LEFT TO DEAL WITH A RUDE OWNER WHO DOESNT RESPECT HIS CUSTOMERS!!!