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P
phat275

09/21/2018

Provided by Superpages

Must over watch or they will not do it correctly. Had TireRack ship rims and matching metal valve stems to OK Tire, 800 SW 24th St, Fort Lauderdale, FL. I had to work. Sent a friend with shipping invoice and quote estimate. Explained all items on shipping invoice and instructed them to make sure OK Tire verifies everything came in and correct. I returned from work and rubber valve stems were installed. I asked why. They said they were not shipped. I asked why didn't they tell me? I was texting to friend the whole time they were at OK Tire. We called and OK Tire said matching metal valve stems were not shipped. We would have to get the correct valve stems and pay the full price again for the change out. We need to take it up with TireRack. I had to make calls and coordinate actions to correct. I'm personally back at OK Tire, now. I brought the valve stems and instructed the tires have to be re-balanced, due to change in weight of metal valve stems. I should not have to tell tire guys that but wanted it to be clear ahead of time. I watched from the shop and the tech was about to put the first tire back on. I asked if he balanced it. He said, in a condescending way as if I was stupid, I told him the wheels need to be balanced. He got up in a huff and marched to the office. Pulled up the work ticket. Saw to be re-balanced. Threw the work ticket in the trash. Stood around for 10 minutes microwaved some food and ate before balancing the wheels. It's 10:30am, not lunch time. I Don't need this display of attitude when I'm back here on my time and my extra expense during a work day, for their mistake. I would NOT recommend OK Tire. Unless you know what they are supposed to be doing correctly and you can personally oversee them. Now the tech is stopping to talk to other techs and people pulling in. Taking as much time as he can. It worked. For a 30 minute job. Car in the shop from 9:55 to 11:25, 1 hour 30 minutes. Finished and didn't tell the office he was done. Started on another job. I had to tell the office and get my keys. After returning home and further inspection. They did not use the supplied chromed lug nut socket. Used a black steel socket. The edges of the rim lug nut holes are all scared up with black scratches. Impossible to remove.

CJ
Cay J.

09/04/2018

Provided by YP.com

Must over watch or they will not do it correctly.
Had TireRack ship rims and matching metal valve stems to OK Tire. I had to work. Sent a friend with shipping invoice and quote estimate. Explained all items on shipping invoice and instructed them to make sure OK Tire verifies everything came in and correct. I returned from work and rubber valve stems were installed. I asked why. They said they were not shipped. I asked why didn't they tell me? I was texting to friend the whole time they were at OK Tire. I had to make calls and coordinate actions to correct.
I'm personally back at OK Tire, now. I brought the valve stems and instructed the tires have to be re-balanced, due to change in weight of metal valve stems. I should not have to tell tire guys that. I watched from the shop and the tech was about to put the first tire back on. I asked if he balanced it. He said in a condescending way as if I was stupid, "No." I told him the wheels need to be balanced. He got up in a huff and marched to the office. Pulled up the work ticket. Saw to be re-balanced. Threw the work ticket in the trash. Stood around for 10 minutes microwaved some food and ate before balancing the wheels. It's 10:30am.
I Don't need this display of attitude when I'm back here on my time during a work day, for their mistake.
I would NOT recommend OK Tire. Unless you know what they are supposed to be doing correctly and you can personally oversee them.
Now the tec is stopping to talk to other techs and people pulling in. Taking as much time as he can. It worked. For a 30 minute job. Car in the shop from 9:55 to 11:25, 1 hour 30 minutes. Finished and didn't tell the office he was done. Started on another job. I had to tell the office and get my keys.

RL
Ralph L.

05/15/2015

Provided by YP.com

Scott Grehl's punk employee gouged my wheel patching a nail in my tire. Scott Grehl refuses to fix my wheel and told me he has a sign on his door stating that he is not responsible for damage to customers vehicles.

Don't risk Scott or one of his punk employee's damaging your vehicle and Scott telling you he isn't responsible.

He is a liar and a coward. Take your vehicle somewhere else.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 954-256-5631

Fax: 954-523-8855

TollFree: 855-899-3764

Payment method
master card, visa, amex, cash, discover
Neighborhood
Edgewood
AKA

Ok Tire South Lauderdale

Category
Tire Recap, Retread & Repair-Equipment & Supplies
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