Poudre Valley Eyecare

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OPEN NOW - Closes at 7:00pm

Was a great experience. Liked it all. I appreciate all the help and advise!

Best optical I have ever been to! Dr. Eric was extremely thorough during my exam. He really took the time to get to know my vision needs. Didn't feel like just a number, unlike other opticals i have been to. Huge selection of frames and sunglasses. The opticians were very knowledgeable and guided me towards the perfect glasses. They also knew my insurance benefits before I even arrived. Vision Eyeland billed my insurance and dealt with that side of things which saved me a lot of time. I will definitely be returning yearly!

Poor service! Front desk staff and Staff rude and have no customer service skills with an attitude.

Poor service. Extra fees. Office staff with an attitude. Stay away!

Horrendous service. They charge fees that the insurance company said they shouldn't, and then bad-mouth the patient to the insurance company. Apparently, having the gall to ask questions about the ehalth of your eyes can lead to your being labeled a "problem patient" and lead to your being charged extra. Avoid this shop like the plague!

Unbelievably poor service from the office staff. Which is sad because the doctors are fantastic. The office does not return phone calls, they are completely apathetic and could care less if you are happy with their service or not. They do not accept responsibility for their mistakes, they just make excuses. Yesterday they laughed at me when I pointed it out it has been A MONTH and my daughter still doesn't have her glasses. After giggling she said "yeah, we know." I have called THREE times. At first they told me the glasses were shipping overnight delivery and would be here Monday. Now three days later (after no word from them) I call back and they cannot give me answer. Not once have they called me. Not once have they followed up to see what the problem is. I asked to speak with the manager to get this resolved but apparently she is on vacation. Maybe that is why the office is so poorly run. The lady that I did speak to doesn't care in the slightest that they screwed up. Nor does she care that one of their employees laughed at me. I'm done with this office. They charge WAY too much to provide this poor of service. I am shocked at all the reviews here saying how great the office staff are. We have been coming to VIsion Eyeland for 10 years and the service has always been bad, very long wait times and very unfriendly people. The ONLY reason we stayed was because of the doctors. But it is just so bad now that not even the wonderful doctors make up for the poor service.

The doctors are great and I always enjoy coming into Vision Eyeland because of how organized and clean it looks.

Staff is always friendly and knowledgeable. Always willing to order frames they don't always carry in store.

Wonderful, friendly staff. Accurate prescription reading.

I have been to many eye doctors over the years. This is the best I've found by far.

Very courteous and professional. Prompt attention with limited waiting. Greatly appreciated.

The people here are the best. Customer service is top shelf. After my blood pressure check, I was told it was high. So I followed up with a doctor visit and now I am on blood pressure medication. Thank you very much!

All good...fun employees. Very helpful- quick service- nice selection.

Very helpful, very knowledgeable, very personable.

Everybody was very nice. You all have been great! Don't change.

Great service from everyone. Great experience. Would highly recommend you guys to anyone. Alex did a great job helping me with frames.

Knowledgeable staff. Danielle was great about finding frames that fit my style. She made the experience easy and fun and make me want to do future business with Vision Eyeland.

The experience was exceptional. Only possible suggestions is to the variety of sunglasses frames might have more options.

A lot more professional than other competing companies. Also a lot friendlier.

I moved away for 7 months recently back home to Chicago and I had taken my daughter to the eye doctor there. There's a big difference in service between here and there. The short time span they spent on her exam. Here with Dr. Ashely has been a great patient, caring experience that we appreciate and thank you.