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07/30/2014

Mutliple Fixes left me with a dead car

I had multiple issues with my car involving overheating which resulted in me being stranded more than three times on I-25. Why? Well the piecemeal fixing of my car. I had the radiator replaced. Fine. But none of the coolant hoses, so one burst. But did they replace both? No, just one. So I am stranded and overheated off the side of the freeway missing work. Again, another bursts, I am stranded again and another coolant hose was replaced. I used all my Triple-A tows within several months because of this. A year's worth. And like an idiot I kept coming back. I had previously had belt issues which not properly adjusted had left my battery dead in the heart of winter. I had them replace the valve covers of my engine, oil changes, and mystery acceleration issues. Oh and brakes. I had literally spent thousands there under the assurance that the little 1989 Tracer, which had not seen 100,000 miles, would see another. All from October 2013, to now.This resultant overheating, and replacement piecemeal, of my car's radiator and coolant hoses caused my engine to die. Rather than admit any culpability when again it overheated and coolant smoke was pouring out of my car, and again I was stranded? They forced me to pay for my tow and informed me my car was now functionally dead. I will never do business with them and encourage you not to as well. Cheaper is not always better and if my car had been fixed initially, or even on the second visit, likely the head gasket which cracked would be in better shape. They even admitted the heat stress likely caused it to die. I am beyond disappointed in their behavior towards me, especially when I, and my sister, spent thousands (on the same car) only to have the car last a few months. Thankfully social media will allow me to share this opinion.

07/30/2014

Mutliple Fixes left me with a dead car

I had multiple issues with my car involving overheating which resulted in me being stranded more than three times on I-25. I used all my Triple-A tows within 4 months because of this. A year's worth. This resultant overheating from the replacement, piecemeal, (again took three visits and again, multiple times of being stranded with radiator fluid either hemorrhaging from my car or smoke billowing out) of my car's radiator and coolant hoses caused my engine to die. Rather than admit any culpability when again it overheated and coolant smoke was pouring out of my car, and again I was stranded? They forced me to pay for my tow and informed me my car was now functionally dead. I will never do business with them and encourage you not to as well. Cheaper is not always better and if my car had been fixed initially, or even on the second visit, likely the head gasket which cracked would be in better shape. They even admitted the heat stress likely caused it to die. I am beyond disappointed in their behavior towards me, especially when I, and my sister, spent thousands only to have the car last a few months. Thankfully social media will allow me to share this opinion.

Mark R

02/14/2014

Sad

Very Disappointed by this garage. The transmission in my 1999 Dodge Ram 1500 was rebuilt by Performance Auto Tune at a cost of $1200. Fifth gear was grinding after the vehicle was returned to me. I brought this issue to the attention of the Owner, Rob. He advised me the wrong oil was put into the transmission after the rebuild. They changed the oil. One year and a week after the transmission was rebuilt it failed. I had no forward gears. I was also in Downtown Denver. The tow bill which I have not recovered was $472. It took three weeks for Performance Tune to return the vehicle to me for a warranty service. When the vehicle was returned 4th gear was grinding and continues to grind. I've gone looking for a new mechanic. Currently using and satisfied with Houska Garage.

Mark R

02/14/2014

Sad

Very Disappointed by this garage. The transmission in my 1999 Dodge Ram 1500 was rebuilt by Performance Auto Tune at a cost of $1200. Fifth gear was grinding after the vehicle was returned to me. I brought this issue to the attention of the Owner, Rob. He advised me the wrong oil was put into the transmission after the rebuild. They changed the oil. One year and a week after the transmission was rebuilt it failed. I had no forward gears. I was also in Downtown Denver. The tow bill which I have not recovered was $472. It took three weeks for Performance Tune to return the vehicle to me for a warranty service. When the vehicle was returned 4th gear was grinding and continues to grind. I've gone looking for a new mechanic. Currently using and satisfied with Houska Garage.

Mark R

02/14/2014

Sad

Very Disappointed by this garage. The transmission in my 1999 Dodge Ram 1500 was rebuilt by Performance Auto Tune at a cost of $1200. Fifth gear was grinding after the vehicle was returned to me. I brought this issue to the attention of the Owner, Rob. He advised me the wrong oil was put into the transmission after the rebuild. They changed the oil. One year and a week after the transmission was rebuilt it failed. I had no forward gears. I was also in Downtown Denver. The tow bill which I have not recovered was $472. It took three weeks for Performance Tune to return the vehicle to me for a warranty service. When the vehicle was returned 4th gear was grinding and continues to grind. I've gone looking for a new mechanic. Currently using and satisfied with Houska Garage.

10/03/2007

Amazing Service

Rob and Anne are amazing to deal with. ###They know their stuff and cover their work

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Extra Phones

Mechanical Warranty Service: 970-232-1832

Brands
acdelco
Payment method
cash only
Categories
Automobile Inspection Stations & Services, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair
Other Information

Parking: Lot