Locally owned and operated, Custom Sounds has provided the best service, installation, and pricing since our doors opened in 1987. Custom Sounds is the place to go for all of your car audio, video, navigation, alarm, remote start, window tint, & paint protection needs. Give us a call or stop by one of our 5 St. Louis area locations to find out what we can do for you! Starting with the location in the heart of North Austin, Custom Sounds has grown over the past 26 years to include five locations throughout the Austin area, five locations in the St. Louis area and seven additional locations in San Antonio and El Paso. We have become the #1 Car Stereo Superstore due to our focus on customer service and satisfaction, our current and high quality products, and our talented installation teams. Custom Sounds is committed to providing the best services to our customers.
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Reviews

TM
Tony M.

12/30/2014

Provided by YP.com

VERY UNPROFESSIONAL , AND UNETHICAL.

If you are planning on getting a remote start installation done, This is NOT the place to visit.

After they installed a remote start system on my Infiniti G35 coupe I drove home and attempted to start my vehicle to take off for Walmart. My car wouldnt start. I used the manual ignition and after doing that it worked on the way back. The next day, the system repeated the same thing and I took it back to them. I tried to explaine to them including the manager that their system only works at times but they kept saying it was because I was attempting too many times to start it (Even though I knew I was pushing the button once as they had suggested and as the manual suggests)
I showed them what it was doing and after starting it with the ignition key thats when the remote start worked

The funny part is, They said I was attempting to start it too many times and thats why it didnt work at times but when it worked, I would shut it down and try it again and it would start up.

I made 2 different trips to this shop to try and get the system removed and get my refund but they refused to refund me saying that their system works fine. I am going to keep pursuing this to bottom of it.

I DON'T RECOMMEND THIS SHOP TO ANYONE. SAVE YOUR TIME AND MONEY

More Business Info

Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: 314-838-2619

Services/Products
  • Car Stereos
Payment method
all major credit cards, visa, cash, check, amex, debit, discover, invoicing available, master card
AKA

Custom Sounds - Florissant

Custom Sounds-#34

Custom Sounds Car Stereo

Categories
Automobile Radios & Stereo Systems, Auto Repair & Service, Automobile Accessories, Automobile Alarms & Security Systems, Consumer Electronics, Glass Coating & Tinting, Security Control Systems & Monitoring
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